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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: JoeyGS on July 25, 2016, 05:16:54 am

Title: Installing and Playing MC22 - Problems encountered
Post by: JoeyGS on July 25, 2016, 05:16:54 am

1.  Since I upgraded to MC21 and now MC22, MC hangs intermittently and sometimes it just won't play even thru rebooting.  It either there will be no volume while you can see that it is still playing. Or, playing suddenly stops and you can see MC buffering and it does not play.  When you stop it, it hangs and needs a reboot.  My motherboard firmware is updated and I use MC for audio use only.

2.  When I upgraded to MC22, I just run the MC22 application file and updates without removing MC21.  It's now supposed to be on MC22.  But one time when MC hanged, the error message stating whether to close the application or make re-start shows MC21 on the error message. Anything wrong with my installation?

Please help......

Thanks

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: AndrewFG on July 25, 2016, 07:03:03 am

^

It sounds like you have both MC22 and MC21 running at the same time, and thus perhaps competing for the same resources. Check if you have MC21 set to start automatically when Windows starts. (MC Options ¦ Startup ¦ Windows Start).

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JoeyGS on July 25, 2016, 08:12:47 pm

Will check on that.  Thanks

Quote from: AndrewFG on July 25, 2016, 07:03:03 am

^

It sounds like you have both MC22 and MC21 running at the same time, and thus perhaps competing for the same resources. Check if you have MC21 set to start automatically when Windows starts. (MC Options ¦ Startup ¦ Windows Start).

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JoeyGS on July 27, 2016, 11:05:54 am

Update:  MC21 is still running inspite of the MC22 installation.  So I uninstalled MC21 and got MC22 to work.  However, the problem persists when a song would stop in the middle, and you will see buffering in the song status.  Then, if you press the stop button, it will hang and will require reboot.  In other cases, the music will stop, then buffering, then go to the other tracks failing to play then go to the next track, etc. etc.  Another case is the sound stops midway with no volume but you can still see the track counter moving.

In the MC Options ¦ Startup ¦ Windows Startup, it is set to Media Center and Media Server

Please help....

Thanks

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JimH on July 27, 2016, 11:09:35 am

What device are you playing to?

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JoeyGS on July 27, 2016, 09:47:06 pm

Windows PC Server - CAPS Zuma with SS drive for Windows OS and HDD for music files
Light Harmonic Geek Pulse DAC - DSD capable dac

Quote from: JimH on July 27, 2016, 11:09:35 am

What device are you playing to?

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JimH on July 28, 2016, 12:50:37 am

Is the DAC connected via USB?

Windows 10?

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JoeyGS on July 28, 2016, 03:07:57 am

Yes the Dac is via USB

Windows Server 2012 R2

Quote from: JimH on July 28, 2016, 12:50:37 am

Is the DAC connected via USB?

Windows 10?

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JimH on July 28, 2016, 03:23:03 am

We don't support that OS.  Sorry.  If you're using it with an "optimizer" that could be the source of the trouble.

Title: Re: Installing and Playing MC22 - Problems encountered
Post by: JoeyGS on July 28, 2016, 03:58:07 am

Currently running without an optimizer.

Why would it not run with windows server 2012 R2?

Quote from: JimH on July 28, 2016, 03:23:03 am

We don't support that OS.  Sorry.  If you're using it with an "optimizer" that could be the source of the trouble.