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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: kctangodj on July 25, 2016, 11:34:14 am

Title: Your license file is for a different product
Post by: kctangodj on July 25, 2016, 11:34:14 am

I got a trial copy of MC21 in April. After the trial time ran out I decided to buy. I went to the purchase page and selected the version for Windows, put in credit card info etc, and when I hit enter the last time I realized (too late) that it was going to download MC22. It won't install - I get an error msg. If MC22 is still in development, why did I get that instead of the expected MC21? If I had wanted MC22 I would have bought it at the reduced price, not the full price that I paid. I wanted MC21 but there is nothing on the Purchase page that says which version of MC you're buying, just which OS it is for. What do I do now?

Title: Re: Your license file is for a different product
Post by: Matt on July 25, 2016, 11:35:45 am

You bought a "Media Center 22 Windows" license.  Thanks!

It should work fine with the latest MC21 or the coming MC22.

Title: Re: Your license file is for a different product
Post by: RD James on July 25, 2016, 12:24:27 pm

You might have to update v21 if you're running an old version which doesn't support the newer license.
Not sure why you'd want to run v21 instead of v22 though.