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More => Old Versions => JRiver Media Center 21 for Windows => Topic started by: mark youngdahl on July 30, 2016, 04:56:51 pm

Title: Attempting to upgrade
Post by: mark youngdahl on July 30, 2016, 04:56:51 pm

Hi,
Would like to upgrade from 19 to 21...22?  but cannot get into my original account (this is a new registration to place this post).  I did change email addresses after originally purchasing 19 but when attempting to go in and update to a new address the system tells me it doesn't recognize my old address.  Any help would be appreciated.
Thank you,
Mark

Title: Re: Attempting to upgrade
Post by: JimH on July 30, 2016, 11:49:47 pm

Forum accounts aren't linked to the license accounts (yet). 

I was able to find your license and I changed the e-mail address on it to match the address of your forum account (this one).  I sent you your license.