INTERACT FORUM

Devices => Engen -- Home Automation with Z-Wave => Topic started by: stevemac on September 13, 2016, 10:33:50 pm

Title: Engen - trial expired, purchase or restore license (solved)
Post by: stevemac on September 13, 2016, 10:33:50 pm

Hi,

Been offline for basically the last 5 - 6 weeks.  Upgraded Engen today with the Engen10026.exe file on a Win 10 machine & get the message "The trial period has expired".  I cannot seem to progress.  I do not have a product key & the purchase option is not doing anything.  Cancel causes the app to exit & cannot find any background service running

Cannot help but thinking I'm missing something very basic here. 

Any thoughts?

thx,

Steve

Title: Re: Engen - trial expired, purchase or restore license
Post by: JimH on September 14, 2016, 06:52:11 am

What page does the purchase option show you? 

Title: Re: Engen - trial expired, purchase or restore license
Post by: stevemac on September 14, 2016, 07:04:31 am

Hi Jim,

Clicking on purchase didn't open any page.

Since the original post the machine has been rebooted.  The purchase option successfully opened a page and I was able to purchase a license

apologies for the post

Steve

Title: Re: Engen - trial expired, purchase or restore license
Post by: JimH on September 14, 2016, 07:06:05 am

Thanks for the purchase and for letting us know.

Title: Re: Engen - trial expired, purchase or restore license (solved)
Post by: stevemac on September 14, 2016, 07:10:32 am

hi Jim - It will be something at my end.  Have a hacked together LAN and WAN whilst waiting on telco cabling to be laid.