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More => Old Versions => JRiver Media Center 22 for Mac => Topic started by: roller on October 19, 2016, 04:30:59 am

Title: JRiver crashing after 3 sec
Post by: roller on October 19, 2016, 04:30:59 am
Hi,
River worked fine until yesterday.
I donīt know why but it crashes constantly after a few seconds.

The only thing I did before is adding some files to iTunes, opening JRiver and try to open the smartlist "recently imported" like I did before many times without a problem.

Here you have the log:
Title: Re: JRiver crashing after 3 sec
Post by: roller on October 19, 2016, 04:43:37 am
I deleted and reinstalled MC, but same problem: crash after a few seconds. Here is the new log:

Title: Re: JRiver crashing after 3 sec
Post by: churchmouse on October 19, 2016, 05:16:12 am
Quote from: roller on October 19, 2016, 04:43:37 am
I deleted and reinstalled MC, but same problem: crash after a few seconds. Here is the new log:
Try switching off audio analyse in MC if it is on.  That always causes crashes ON my Mac.


Title: Re: JRiver crashing after 3 sec
Post by: JimH on October 19, 2016, 06:24:16 am
Try reinstalling your license.
Title: Re: JRiver crashing after 3 sec
Post by: Matt on October 19, 2016, 07:03:46 am
Would you be willing to email this file:
/Volumes/Musik/iTunes/iTunes Music/Downloads/9 de Julio _ Memorial del Tango 2 _ Roberto Firpo.tmp/download.m4a

To matt at jriver dot com?

Thanks so much.
Title: Re: JRiver crashing after 3 sec
Post by: roller on October 19, 2016, 07:29:22 am
Matt, I need your email
Title: Re: JRiver crashing after 3 sec
Post by: roller on October 19, 2016, 08:00:23 am
Not possible to attach the file here, its too big.

I bought the audiofile in iTunesStore and downloaded it from there. A week later I downloaded it once again but then stopped the download, deleted the incomplete file in iTunes, but maybe MC tried to import it again and again?

I delete this temp file.
I now switched off the automatic audio analyse. Not easy, only a few seconds to do it. But this repairs it, no crash anymore.
Title: Re: JRiver crashing after 3 sec
Post by: JimH on October 19, 2016, 08:17:27 am
Matt gave his email above.

Use dropbox or similar if needed.
Title: Re: JRiver crashing after 3 sec
Post by: Awesome Donkey on October 19, 2016, 09:46:59 am
Quote from: roller on October 19, 2016, 07:29:22 am
Matt, I need your email

As Jim said, Matt did post it above.

matt at jriver dot com as he mentioned. Just remove spaces, replace at with @ and dot with . and create a workable email address from that, and you're good. :)