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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: Zaro on December 17, 2016, 05:23:59 pm

Title: mjr file install
Post by: Zaro on December 17, 2016, 05:23:59 pm
Paid for and downloaded MediaCenter22Windows-370421.mjr.  Double clicking on file does nothing except bring up a window asking me -- How do I want to open the mjr file. There is no app that will open this file. What gives? How do I install this application?

Title: Re: mjr file install
Post by: Awesome Donkey on December 17, 2016, 05:56:55 pm
The .mjr file is the license file.

Download Media Center 22 from here: http://www.jriver.com/download.html

After installing MC22, then try opening the .mjr file again to register.
Title: Re: mjr file install
Post by: Zaro on December 18, 2016, 02:45:18 pm
Thank you for the information on how to install MC --- mjr & exe.

Judging from the number of similar posted questions/problem with the mjr file, maybe its time to write clearer download/installation instructions. Rather than having new users initially download the mjr file, leaving them to scratch their heads as to why or how to install MC; why aren't these files downloaded together. Downloading the mjr file first [as is now the case] seems to only confuse some [possibly not all users]. All that is required is one simple box with instructions to download both files, install MC exe first, then install the mjr. Lot less confusing than all the text that you currently have in two separate windows.

Remember: KIS.
Title: Re: mjr file install
Post by: JimH on December 18, 2016, 02:49:28 pm
Installation instructions are in many places on our site, including the Download Page. 

https://www.jriver.com/download.

A search would also have helped.
Title: Re: mjr file install
Post by: blgentry on December 18, 2016, 03:14:58 pm
In the majority of cases of people buying MC, this doesn't happen.  Why?  Because most people don't buy MC without first trying it.  So, they first download the free, fully functional, 30 day trial, install that, and test it out.  Later, once they decide they want to pay for it, or the trial runs out, they buy and get the MJR file.  Installing the MJR is easy because JRiver MC is already installed at that point.

I do agree that this is a slightly confusing point about MC.  But for the majority of MC customers, it doesn't appear to be an issue.

I'm glad you got your copy licensed and running.  If you have other questions about operation, please post here and we'll try to help you out.  :)

Brian.
Title: Re: mjr file install
Post by: Zaro on December 19, 2016, 10:52:05 am
thank you for the clarification.

I guess I was one of those customers who did not need to initially download the trial as I has seen MC operational on a friends computer, took a test drive, liked what I saw, and then went home and immediately downloaded the program. It's running my on Windows 10 Zenbook just fine. Goodby MediaMonkey.

thx.
Zaro
Title: Re: mjr file install
Post by: KingSparta on December 19, 2016, 12:17:11 pm
Quote
MediaMonkey
yuck