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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: daniel_2k on December 25, 2016, 12:45:59 pm

Title: MC crashes when fullscreen videoplayback
Post by: daniel_2k on December 25, 2016, 12:45:59 pm

Hi,

since some time (I don't know which version) MC crashes when I play any video and then switch to fullscreen mode.
The video window freezes but the audio plays normally. After some seconds the application crashes.
I use MC 22.0.53. I have setup Red October HQ and hardware acceleration playback.
My graphics card is a AMD Radeon R290X with the latest drivers running under Windows 10 x64.
When I switch back to normal Red October it works.
What can it be?

Title: Re: MC crashes when fullscreen videoplayback
Post by: JimH on December 25, 2016, 03:34:08 pm

Try using Red October Standard.

Title: Re: MC crashes when fullscreen videoplayback
Post by: daniel_2k on December 25, 2016, 05:01:21 pm

Yes of course with Red October Standard it works (as I wrote above).
But in the past it was working with Red October HQ and hardware acceleration.
Now not any longer.
This is why I opened this thread.

Title: Re: MC crashes when fullscreen videoplayback
Post by: JimH on December 25, 2016, 05:09:56 pm

That means that the problem is with the video driver or with madVR.  There was a  similar recent problem posted here.  I'll see if I can find it.

Title: Re: MC crashes when fullscreen videoplayback
Post by: JimH on December 25, 2016, 05:11:59 pm

Here's one of them:
http://yabb.jriver.com/interact/index.php/topic,24031.msg748298.html#msg748298

Title: Re: MC crashes when fullscreen videoplayback
Post by: daniel_2k on December 25, 2016, 05:27:19 pm

Thank you for the cause for thought. I searched a litte bit on google and found an fix.
It seems to be an issue with madvr.
I can fix it by editing the madvr settings in MC. Under "rendering" -> "general settings" the option "use Direct3D 11 for presentation" have to be marked (see screenshot in attachment).
Now it works.

Title: Re: MC crashes when fullscreen videoplayback
Post by: craigmcg on December 25, 2016, 05:53:42 pm

If I remember correctly any AMD driver more recent than 16.7.3 is broken and requires this setting change. I just installed the new one from AMD and it is still an issue.