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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: ccandte on January 20, 2017, 04:17:18 pm

Title: Media Center 22 is running but there may be a problem
Post by: ccandte on January 20, 2017, 04:17:18 pm

When I try to launch Media Center, I continue to get this error noted in the subject line, even after several reboots.  The application has worked without this error in the past.  What is the cause and how do I get around it?

Title: Re: Media Center 22 is running but there may be a problem
Post by: JimH on January 20, 2017, 04:33:26 pm

Did you try rebooting?

Title: Re: Media Center 22 is running but there may be a problem
Post by: CountryBumkin on January 20, 2017, 05:04:11 pm

You should try to provide more information with your post so others can try to help.

What version of MC are you running?
What Operating System are you running?
Is this a single computer (server) or a client machine?
Does the message popup and then MC wont' start - or does MC still run after the message?
Is there an MC icon (media server running) showing in the taskbar?

Title: Re: Media Center 22 is running but there may be a problem
Post by: ccandte on January 21, 2017, 07:27:55 am

please see answers below:
Did you try rebooting?  Yes, several times
What version of MC are you running? 22
What Operating System are you running? Windows 10
Is this a single computer (server) or a client machine? single PC
Does the message popup and then MC wont' start - or does MC still run after the message?  the error message appears upon launch of MC
Is there an MC icon (media server running) showing in the taskbar? - no

thanks

Title: Re: Media Center 22 is running but there may be a problem
Post by: JimH on January 21, 2017, 07:34:43 am

What is the full version of MC22?

Antivirus software can cause strange problems like this.

Do you have any older versions of MC running?

Title: Re: Media Center 22 is running but there may be a problem
Post by: ccandte on January 21, 2017, 09:04:56 am

additional answers below:

What is the full version of MC22? 
When I look in Control Panel, it simply says "22" in the version column of JRiver Media Center 22.  All other software shown in control panel have more specific version numbers (ex: Mozilla Firefox says 50.1.0).

Antivirus software can cause strange problems like this.
I have no antivirus software.

Do you have any older versions of MC running?
Not to my knowledge.  I don't see anything in the Task Manager that has a name of JRiver or similar.  Is  there a better way to confirm?

thanks

Title: Re: Media Center 22 is running but there may be a problem
Post by: CountryBumkin on January 21, 2017, 09:33:30 am

The latest MC version is 22.0.59. It is available at the top of this forum.
If your not sure if you have the latest version, download .59 and install it (it won't hurt anything if you install .59 on top of another version or even on top of itself (.59)).

When you install MC, right click on the "MediaCenter220059.exe" file and select "Run as administrator".

Title: Re: Media Center 22 is running but there may be a problem
Post by: dtc on January 21, 2017, 04:47:06 pm

To get the full version number, click on Help and select About Media Center.

Title: Re: Media Center 22 is running but there may be a problem
Post by: CountryBumkin on January 22, 2017, 06:32:19 am

Quote from: dtc on January 21, 2017, 04:47:06 pm

To get the full version number, click on Help and select About Media Center.

You can also customize the Player bar by right clicking on it and selecting "Customize display..."
 then you can have the full MC version shown at all times (useful if you have multiple computers with MC and you update regularly).

Title: Re: Media Center 22 is running but there may be a problem
Post by: ccandte on January 22, 2017, 04:36:46 pm

The application would not launch so I could not get to the  help menu.

I only have it installed on one computer.

Still not clear what caused the problem but reinstalling fixed it.  Thanks everyone for their responses.