INTERACT FORUM

Devices => Apple iPad, iPhone, iPod, Airplay => Topic started by: Shasta Mike on February 22, 2017, 01:58:59 pm

Title: JRemote iPad App Flashes up and Closes
Post by: Shasta Mike on February 22, 2017, 01:58:59 pm

Hello - I downloaded the JRemote app to my iPad.  It opened OK. Then once I entered the server key it said it was connected/ing and flashed off.  Each time I try to open it, the app comes up for about 1 second and closes itself down.  I tried deleting the app and reinstalling and the same thing happened after I entered the server key.  I also tried entering an IP address and it still crashes after entering the info. 

I had no problems setting up my iPhone 5S or 6S after I upgrading.

Any advice? 

Title: Re: JRemote iPad App Flashes up and Closes
Post by: Shasta Mike on March 29, 2017, 12:48:00 am

Now the same thing is happening with my iPhone 6S.  How do you get support for the app?  No one answered my iPad question from over a month ago.  Is there someplace else to get support?

Title: Re: JRemote iPad App Flashes up and Closes
Post by: JimH on March 29, 2017, 06:01:05 am

This is support, but I have no idea why you're seeing that.

Did iOS get updated?

Title: Re: JRemote iPad App Flashes up and Closes
Post by: Shasta Mike on March 29, 2017, 12:06:35 pm

no recent upgrades to IOS. 

Title: Re: JRemote iPad App Flashes up and Closes
Post by: JimH on March 29, 2017, 12:47:17 pm

Any other changes?

Title: Re: JRemote iPad App Flashes up and Closes
Post by: Shasta Mike on March 29, 2017, 01:16:07 pm

I have been thinking about any possible changes since I last used jremote about a week ago before trying again last night and cannot think of anything other than some windows updates.  About four days ago the computer did a reboot to complete some Windows 10 updates.  I only have the critical ones installed.  No other new software installed. 

JRiver is playing using DLNA to my Sony Media Player right now without any issues. 

Update: I just tried relaunching JRemote on my 6S and it works fine.  I didn't do anything the last three hours since updating this thread so no cause/effect to report. 

And, just for grins I checked my iPad which has never worked and now JRemote is working on it too.  I don't know what you did Jim but you are Great!  Everything is fixed.  It is like going to the doctor I guess - once you see him/her everything fixes itself. 

Thanks!

Title: Re: JRemote iPad App Flashes up and Closes
Post by: JimH on March 29, 2017, 07:12:06 pm

Maybe Steve Jobs did it for you.

Title: Re: JRemote iPad App Flashes up and Closes
Post by: Shasta Mike on April 20, 2018, 03:36:25 pm

After some changes to JRiver I decided to try connecting the iPad with authentication turned on (which would never work in the past).  The problem of JRemote flashing and closing in the iPad started again.  I tried a bunch of things with no luck.  Finally I turned off "Use media networks" on the computer and saved that.  Then I went back in and turned that back on.  Then the iPad worked normally.