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More => Old Versions => JRiver Media Center 22 for Windows => Topic started by: CaptainSensible on March 07, 2017, 12:37:36 pm

Title: MC 22 stopped working for me
Post by: CaptainSensible on March 07, 2017, 12:37:36 pm

Hi
I have MC 22 on my 64bit Win7 laptop.
Since MC updated itself yesterday, when I try to start it I get the error message:-
"Media Center was installed for a different operating  system.
Please reinstall Media Center."

I've tried uninstalling, downloading again and reinstalling but still get the error.
I've also tried Windows' Program Compatibility troubleshooting options.
Please help!

Title: Re: MC 22 stopped working for me
Post by: Spike1000 on March 07, 2017, 02:01:40 pm

This can occur when Windows has had a significant upgrade (eg a Windows 10 incremental version upgrade). It's normally fixed by installing MC over the top of itself. In that case there's no need to uninstall or use the program compatibility settings. . .

Do you think this is what you've experienced or has something else happened?

Spike

Title: Re: MC 22 stopped working for me
Post by: CaptainSensible on March 07, 2017, 04:41:28 pm

Thanks.
No, I've not had any Windows updates, just MC.
I don't think anything else has happened.....

Title: Re: MC 22 stopped working for me
Post by: CaptainSensible on March 07, 2017, 04:56:27 pm

PS
I still have MC 21 on the laptop and that's working fine.

Title: Re: MC 22 stopped working for me
Post by: Matt on March 07, 2017, 07:21:04 pm

Just reinstall MC22.  Make sure the installer isn't running in a compatibility mode or else that will lie about the OS.

Title: Re: MC 22 stopped working for me
Post by: CaptainSensible on March 08, 2017, 04:25:19 am

Thanks for your help.
I don't know what had happened but I've managed to get it working again now.
Regards