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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: Krish on August 18, 2017, 10:14:28 am

Title: Your licence is for a different product
Post by: Krish on August 18, 2017, 10:14:28 am

Hi there,
I just upgraded from MC 21 to MC23 because I'm told that this version is a significant improvement on the previous versions.

That said, I'm facing a rather peculiar problem when I try to install MC23. A dialogue box that says - your license is for a different product, pops up.

For the record my OS is Windows 7 64 bit and I have never had this problem with the previous versions.

Does anyone have an idea what could be going wrong? For the record I have also tried to reinstall it, which means I have 19 more attempts left.

Best,
K

Title: Re: Your licence is for a different product
Post by: JimH on August 18, 2017, 10:31:15 am

Did you install MC23 first?  It's on the Download Page here.

Title: Re: Your licence is for a different product
Post by: Krish on August 18, 2017, 10:38:35 am

Hi Jim,
Yes I did. The problem's been sorted out.

Many thanks for the prompt reply though.

Best,