INTERACT FORUM

More => Old Versions => Media Center 11 (Development Ended) => Topic started by: bgbutler on June 26, 2003, 03:46:48 pm

Title: Charged for new instead of upgrade
Post by: bgbutler on June 26, 2003, 03:46:48 pm

I upgraded from a licensed Ver 8 to Ver 9 and got charged for a new purchase instead of the upgrade amount how do I get a refund? :'(

Title: Re: Charged for new instead of upgrade
Post by: Matt on June 26, 2003, 04:01:40 pm

Depending on your license, it may not have been upgradeable.

There are more details here:

http://www.musicex.com/mediajukebox/buy_faq.html

Title: Re: Charged for new instead of upgrade
Post by: KingSparta on June 26, 2003, 04:04:46 pm

Or you did not do it correctly

I am sure it tells you how much it is going to charge you. if it was not the correct amount why did you push continue?

Title: Re: Charged for new instead of upgrade
Post by: bgbutler on June 27, 2003, 01:58:42 pm

I Thought this was a place you could get help not sarcastic comments by the know-all kingSparta.

Matt I had a version 8 licence and my understanding was your program would recognise this and adjust accordingly.  I must say the level of comment such as kingspartas does not lead me to want to recommend your product to other new users. Why is there no way of asking for help without other idiots making stupid comments?

Title: Re: Charged for new instead of upgrade
Post by: KingSparta on June 27, 2003, 02:00:21 pm

Quote

by the know-all kingSparta

It's "Know It All KingSparta"

By the way i was not being "sarcastic"

Quote

Why is there no way of asking for help without other idiots making stupid comments?

Now your just being rude.

Title: Re: Charged for new instead of upgrade
Post by: Omni on June 27, 2003, 02:23:32 pm

I dunno, bgbutler.  When I read KingSparta's post, I found it rather reasonable, and your reaction to it was quite unexpected.  Why so defensive?  Chill.

Omni

Title: Re: Charged for new instead of upgrade
Post by: sraymond on June 27, 2003, 03:26:41 pm

"Can't we all just get along?"

Title: Re: Charged for new instead of upgrade
Post by: JaWe on June 27, 2003, 03:37:30 pm

..Imagine all the people, living life in peace... ;) :) ;)

Listening to: 'Imagine' from 'Imagine' by 'John Lennon' on Media Center 9.1