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More => Old Versions => JRiver Media Center 23 for Windows => Topic started by: oerinal on December 23, 2017, 11:41:07 pm

Title: MediaCenter 23 Windows 10 Crash
Post by: oerinal on December 23, 2017, 11:41:07 pm

Hey everyone,
Everytime I close the player it crashes and later on I receive this message (attached screenshot). Any suggestions?

Title: Re: MediaCenter 23 Windows 10 Crash
Post by: JimH on December 24, 2017, 12:34:23 am

Antivirus software?

Win10 updates have also caused some trouble recently.

Please describe your setup.  And the version of MC that you use?

Title: Re: MediaCenter 23 Windows 10 Crash
Post by: oerinal on December 24, 2017, 12:38:57 am

Antivirus: Kaspersky

Windows 10 64 bit

MC 23  23.0.91

Title: Re: MediaCenter 23 Windows 10 Crash
Post by: JimH on December 24, 2017, 12:53:37 am

Uninstall the AV.  Just to test.

Title: Re: MediaCenter 23 Windows 10 Crash
Post by: oerinal on December 24, 2017, 01:59:25 am

uninstalled it and same problem exists

Title: Re: MediaCenter 23 Windows 10 Crash
Post by: JimH on December 24, 2017, 03:15:07 am

Did you reboot?

Remove all peripheral devices.  USB sticks, etc.

Title: Re: MediaCenter 23 Windows 10 Crash
Post by: oerinal on December 24, 2017, 12:13:09 pm

Yes, i rebooted. There's only external hard drive plugged in where i store all my music and power cord. There's nothing bothering the software. I think the new update of media center causing me this issue. What else would you recommend?

Thank you for the help, by the way.