INTERACT FORUM

Devices => JRiver Id -- Hardware by JRiver => Topic started by: tuneup on December 28, 2017, 02:36:32 pm

Title: Can't import HDtracks 24/96 files from NAS
Post by: tuneup on December 28, 2017, 02:36:32 pm

I downloaded my first HDtracks 96/24 album last night. It is visible in my NAS in the correct location by composer's name. It didn't auto-import by this morning so I tried manually importing first its folder and then did a full import. The files won't get imported although I have imported 96/24 files successfully from other sources. What settings should I look at in MC21 and please tell me exactly how to get to them.

Title: Re: Can't import HDtracks 24/96 files from NAS
Post by: tuneup on December 29, 2017, 04:17:08 am

Problem solved. My apologies to all. While the folder was imported to my NAS, it was actually empty of music files. I had to turn off Bitdefender anti-virus and then the files downloaded. I was then able to move them to the NAS. JRiver was then able to import them.

Title: Re: Can't import HDtracks 24/96 files from NAS
Post by: JimH on December 29, 2017, 04:27:56 am

Thanks for reporting the solution.

Title: Re: Can't import HDtracks 24/96 files from NAS
Post by: tuneup on January 09, 2018, 01:48:34 am

You're welcome Jim.