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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: rhkrhk on May 16, 2018, 09:51:44 pm

Title: Dr Who doesnt recognize my email
Post by: rhkrhk on May 16, 2018, 09:51:44 pm

my correct email is in "profiles" - yet when I ask Dr Who to retransmit info, I get the error message that my email is not in your system. How to fix this?
From time to time I get messages from email at JRiver telling me an email to my long standing email address bounced back, and I had to reply to them. Never works.

I tried to reset by upnp by opening network icon, right click on my PSAudio Direct Stream, then "go to device web page" (Windows 7, 64 bit). Some bright spark who is overly concerned with customer's security added an authentication page before I can to the web page. I'm sure I've never seen this page before, and would never force myself to enter passwords etc to get to the web page -  how do i get rid of this annoyance? 


thanks

Title: Re: Dr Who doesnt recognize my email
Post by: JimH on May 19, 2018, 07:03:09 am

Did you register for Dr. Who?

Title: Re: Dr Who doesnt recognize my email
Post by: rhkrhk on May 19, 2018, 02:40:53 pm

I tried to download instructions via playlists/DrWho - wouldnt recognize my email

and how do I avoid the request to authenticate?

Title: Re: Dr Who doesnt recognize my email
Post by: JimH on May 19, 2018, 03:18:46 pm

You must have a Dr Who account.

Please read this:
https://yabb.jriver.com/interact/index.php/topic,98006.0.html