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Devices => JRiver Id -- Hardware by JRiver => Topic started by: tuneup on May 31, 2018, 04:33:24 pm

Title: MC23 locked on Id - can't enter license key
Post by: tuneup on May 31, 2018, 04:33:24 pm

Sorry spell checker got the best of me on previous Subject.

Yes, but MC23 is frozen on Id so I can't click on any buttons. I've reset it 3x with 1-Enter, but it locks up within seconds. Also, I don't remember where to enter the license key. I also got in with remote desktop, but MC23 is still frozen that way also. Help!

Title: Re: MC23 locked on Id - can't enter license key
Post by: tuneup on May 31, 2018, 04:48:09 pm

Ok. I'm in and MC23 is open and stable. Now setting import folders. Can you please have latest MC remember the folders you had set up for music searching in your previous version of MC? This shouldn't be difficult to do.

Title: Re: MC23 locked on Id - can't enter license key
Post by: tuneup on May 31, 2018, 06:27:28 pm

Before updating Id to MC23, I updated his laptop to MC23 and it maintained the current library. Should MC23 have done the same in the Id?