INTERACT FORUM

More => Old Versions => JRiver Media Center 24 for Mac => Topic started by: Kirillik on August 05, 2018, 11:30:55 am

Title: triple payment per update
Post by: Kirillik on August 05, 2018, 11:30:55 am

 I probably hurried, and did something wrong. but for one update from version 21 to 24 for Mac, my card was charged three payments of $ 29.98 each  ?. What have I done wrong, and it is possible to return the money for two extra payments?
With respect
Kirill

Title: Re: triple payment per update
Post by: JimH on August 05, 2018, 11:57:57 am

Yes, we can fix it.  You'll hear from someone in a day or two.

Thanks for your purchase.

Title: Re: triple payment per update
Post by: Kirillik on August 05, 2018, 12:32:23 pm

Thank you very much, for a wonderful universal player, and thanks for the prompt resolution of questions

Title: Re: triple payment per update
Post by: JimH on August 05, 2018, 01:20:51 pm

Thank you for saying so.

Title: Re: triple payment per update
Post by: Deanna on August 06, 2018, 10:09:11 am

Kirill, two credits of $29.98 each have been issued to the credit card account.