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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: mgazda on June 01, 2003, 08:29:27 am

Title: 5 seconds...then CRASH!
Post by: mgazda on June 01, 2003, 08:29:27 am: Stunning software. ;D

The demo works perfectly upon installation.

As soon as I shut it down and then start it up again later in the day, or even restart my computer, Media Center 9 crashes after about 5 - 7 seconds. No warning. No "send error report" stuff. Just GONE!

What the... ?

I know it's only the demo but I plan on purchasing it. That is, if it stops crashing.

I'm using Windows XP on a 800MHz Dell computer. If you need more info, please let me know.

I'm a newbie here on the boards, so please be gentle if I'm missing something obvious.

Thanks.

Mike
Title: Re: 5 seconds...then CRASH!
Post by: JimH on June 01, 2003, 08:32:15 am: Can you post your system info here? Copy it from MC Help.

It's not normal. Could be a lot of things.
Title: Re: 5 seconds...then CRASH!
Post by: mgazda on June 01, 2003, 08:37:17 am: Wow! Thanks for the 3 minute reply! That's service, my friend!

Here's the data...

Media Center 9.0.179 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP Workstation 5.1 (Build 2600)
Intel Pentium III 797 MHz MMX / Memory: Total - 261 MB, Free - 54 MB

Internet Explorer: 6.0.2600.0000 / ComCtl32.dll: 5.82 (xpclient.010817-1148) / Shlwapi.dll: 6.00.2600.0000 (xpclient.010817-1148) / Shell32.dll: 6.00.2600.0000 (xpclient.010817-1148) / wnaspi32.dll: 4.60 (1021) , ASPI for Win32 (95/NT) DLL, Copyright © 1989-1999 Adaptec, Inc. / Aspi32.sys: 4.60 (1021)

Ripping / Drive D: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive E: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: No / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: No / Play sound after ripping: No

Burning / Drive E: SONY CD-RW CRX140E Addr: 1:1:0 Speed:8 MaxSpeed:8 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: No
Use playback settings: No / Normalization: None

Thanks again.

Mike
Title: Re: 5 seconds...then CRASH!
Post by: JimH on June 01, 2003, 08:46:20 am: Something is using a lot of memory. Try shutting down any programs or services that you can, just to see if it makes a difference.

Turn off skins. Skin Manager is under Tools.

Turn off "check for updates" to stop any network activity.

Other possibilities:

Bad memory, bug in video driver, and so on.

Does it die at exactly the same point each time? What is it doing at the time?

A full uninstall/reinstall would be worth trying. Remove registry entries.
Title: Re: 5 seconds...then CRASH!
Post by: mgazda on June 02, 2003, 02:29:00 pm: Well, all seems right with the world now. ;)

Thanks for all your help. I disabled the skins component and everything works fine.

I'll certainly be purchasing this great software, no question about it.

By the way, when it DID crash, it did so after about 15 seconds from the program being opened. No mouse clicks or other activity by me...it just disappeared. Interesting.

Thanks again.

Mike
Title: Re: 5 seconds...then CRASH!
Post by: KingSparta on June 02, 2003, 02:37:47 pm: >> I disabled the skins component and
>> everything works fine.
you might want to look and see if your video board has a newer driver.

Video Boards Are sometimes a bit freaky, I prefer to buy the best but with time they too fall by the wayside.
Title: Re: 5 seconds...then CRASH!
Post by: JimH on June 02, 2003, 03:46:28 pm: Glad to hear it worked out. KingSparta gives good advice on updating the video driver. Swapping the video card would also work.