INTERACT FORUM

Devices => JRiver Id -- Hardware by JRiver => Topic started by: Claude Lapalme on September 24, 2018, 09:31:29 am

Title: Registration/Licensing issues with Id NUC
Post by: Claude Lapalme on September 24, 2018, 09:31:29 am

I bought an Id (classic, on an NUC) a couple of years back, but stopped using it rather quickly because my house setup changed. But I’m in a situation where it would be quite useful at the moment. The problem is, I’m having licensing/registration issues. I’m not sure what version of MC was on it initially, but now it is running MC 20 (It doesn’t seem to want to update to anything higher). Right now, I cannot find any record of the registration code and so it is running as a 30 day trial. When I go to the registration page and ask for my codes, the code for the Id never shows up no matter what email I use, and I have lost every bit of paper/email trail concerning this. Not sure what to do. Do I buy a new Linux license? Please advise.

Title: Re: Registration/Licensing issues with Id NUC
Post by: BradATIMA on September 24, 2018, 10:55:29 am

I sent you a private message.

Title: Re: Registration/Licensing issues with Id NUC
Post by: Claude Lapalme on September 24, 2018, 12:16:48 pm

Thank you kindly for your help and suggestions.