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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: ferrarabrainpan on October 02, 2018, 02:23:25 am

Title: Won't play WMV files
Post by: ferrarabrainpan on October 02, 2018, 02:23:25 am

I have some WMV files that will not play in the latest build on my Windows 10 64bit PC. I get an error popup PLAYBACK PROBLEM "Failed loading media". It just won't open any of these files, yet the same files will play no problem on VLC media player. I tried some of the video troubleshooting suggestions on the wiki. Any ideas?

FWIW, when I click on properties for the WMV files, there is a notable absence of any listed audio or video properties for bitrate frame rate, duration, etc, whereas it does list these properties for MP4 video files on my computer.

Title: Re: Won't play WMV files
Post by: Matt on October 03, 2018, 08:24:01 am

Could you email me one of the WMV files?  I'm matt at jriver.

Thanks!

Title: Re: Won't play WMV files
Post by: ferrarabrainpan on October 03, 2018, 03:03:02 pm

Matt, yes I can do that if the file is not too large. Or I can put it in Dropbox or use some other place to upload it to you. But I can't find your email address in your profile here. Please tell me how to get the file to you... or email me at
enantiodromia23 AT GMAIL DOT COM

Title: Re: Won't play WMV files
Post by: Matt on October 03, 2018, 03:12:46 pm

I sent you mail.  Cheers.