INTERACT FORUM
More => Old Versions => JRiver Media Center 24 for Mac => Topic started by: Library Eye on December 13, 2018, 12:00:49 pm
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In past few days, it has suddenly become terribly difficult to use MC24 on my Mac. I regularly have to quit and restart the application if I want to do anything after I first start playing any files, because the cursor keeps vanishing.
I will be using the program and then when I return to it, maybe to add something to playlist or whatever, the cursor is gone. Movement is still working, you can see from other visual indicators that you are passing over certain tracks, etc - but no cursor shows.
I can switch to Finder, or any other open application and there's the cursor. Once I command-tab back to Media Center, cursor vanishes. Full screen or not, different skins or not, this happens.
Restarting program brings back the cursor, at least for a while - but I do not want to restart the program every time i need to interact with it.
I am running macOS 10.13.6
This morning, I ran an update to Media Center (that is, was prompted to download new version and then drag, drop it into Applications to replace previous) but issue persists.
One time, so far, the cursor reappeared , after it had vanished and i left it alone and had been away from machine for a while.
Anyone else having this issue?
thanks
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I haven't seen this problem on any Macs around here.
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I reported this problem back in maybe MC21 or MC22. It has persisted through all versions for me on several different macs running different versions of OSX.
In my case it's a very minor annoyance because I have a quick fix. The quick fix is VERY simple:
Move the mouse to the very bottom of the screen. Now move it to the top. Somewhere in the middle, you'll see your cursor again. I've been doing this so long now that I do it almost subconsciously when the cursor disappears.
I believe I am currently running OSX 10.12 and I'm certain I'm using the latest version of MC 24, which I believe is 24.0.69 .
Just for fun, I found my original report from 2015:
https://yabb.jriver.com/interact/index.php?topic=101023.0
It's item #3 on my list in that post.
Brian.
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Huh, I've never seen this one either.
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Move the mouse to the very bottom of the screen. Now move it to the top. Somewhere in the middle, you'll see your cursor again. I've been doing this so long now that I do it almost subconsciously when the cursor disappears.
Thanks Brian. I had tried moving offscreen and back onscreen to no avail. But, next time it happens, I will be sure to target the very bottom in case I'd missed that before.
I had tried changing the default cursor size in Accessibility is System Preferences while it was happening, to see if that would redraw and force back the cursor in MC24, but it didn't do anything. But I just made it through a whole album, and a lengthy one, without the cursor vanishing and this is like first time in a week I think I've gone that long without the issue.
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I installed MC24 for the 1st time yesterday and experience the same problem of the disappearing cursor after switching between applications (cmd+tab).
It's the 1st time I see this behavior since MC21
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That's an interesting data point. I use Command-Tab a LOT to switch between apps. In fact, I almost never use anything else. I wonder if that would trigger it for some of the JRiver development team so they could see it?
Thanks for the report.
Brian.
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Also, the cursor disappearance is intermittent for me. Most of the time it behaves as it should.
I've been using the app now for about 10 hrs with lots of app switching and the cursor has disappeared
maybe 6 times and reappeared by itself after about 10 seconds.