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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: Spike1000 on January 04, 2019, 08:04:37 am

Title: Repeatable MC24 AppCrash.
Post by: Spike1000 on January 04, 2019, 08:04:37 am

I've discovered 'All databases View' reproducible MC24 Crash.

Description
Faulting Application Path:   C:\Program Files\J River\Media Center 24\Media Center 24.exe

Problem signature
Problem Event Name:   APPCRASH
Application Name:   Media Center 24.exe
Application Version:   24.0.72.0
Application Timestamp:   5c1fc7da
Fault Module Name:   Media Center 24.exe
Fault Module Version:   24.0.72.0
Fault Module Timestamp:   5c1fc7da
Exception Code:   c0000005
Exception Offset:   0000000000443f24
OS Version:   10.0.17134.2.0.0.256.4
Locale ID:   2057
Additional Information 1:   9f9e
Additional Information 2:   9f9e8fb82e392577e7f6987448d0bd9f
Additional Information 3:   0eaa
Additional Information 4:   0eaab04ab0c20bbac534ca0a10d644af

Extra information about the problem
Bucket ID:   f6f692bd4efbf4a15824c0e6dc1f891f (1739727453839919391)

I have an 'All databases' view that I created years ago (I think Glynor posted the instructions). Digging around in this I saw some 'unassigned' entries under Filename, Media Type and Media Sub Type.

If I right click any of these 'unassigned' entries MC crashes. I suspect MC is looking for something that doesn't exist and it reads off the the end of an internal list or something.

View .jvi file and screen shot attached.

Give me a shout if you need any more info/logs etc.

Spike

Title: Re: Repeatable MC24 AppCrash.
Post by: Matt on January 04, 2019, 08:19:15 am

Hi Spike.

Would you be willing to send a library backup to matt at jriver?

Also include instructions on where to click in the program.

Thanks.

Title: Re: Repeatable MC24 AppCrash.
Post by: Spike1000 on January 04, 2019, 08:54:20 am

You've got mail!

Spike

Title: Re: Repeatable MC24 AppCrash.
Post by: Matt on January 04, 2019, 11:47:34 am

Thanks Spike.

It was pretty obscure, but this will be fixed at some point in the future. 

Title: Re: Repeatable MC24 AppCrash.
Post by: datdude on February 05, 2019, 06:09:32 pm

I am getting this same app crash as well with the exception code: c0000005.

I am really hoping this gets fixed in mc 24.  I am unable to upgrade to mc 25 due to the new theater view engine.