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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: Larry619 on January 06, 2019, 04:40:08 pm

Title: License File is for a different product
Post by: Larry619 on January 06, 2019, 04:40:08 pm

I had a very old version of Media Center (somewhere in the teens I think) and have no idea what my email address may have been at the time so downloaded a new version.  The trial period ran out a couple weeks ago but I had not been using so just got around to the point of licensing.  I launched the product, clicked on the purchase link, entered the credit card info, etc. and bought a new license.  I clicked on the link to install the license and receive the error message  "Your license file is for a different product".  I had no problem running the product in trial mode.

Title: Re: License File is for a different product
Post by: Hendrik on January 06, 2019, 04:52:41 pm

Make sure you use the most recent version of Media Center 24 (24.0.72), since the license was upgraded recently.

Title: Re: License File is for a different product
Post by: Larry619 on January 06, 2019, 04:59:45 pm

I just downloaded a fresh version and installed it, still getting the same error

Title: Re: License File is for a different product
Post by: Larry619 on January 06, 2019, 06:08:23 pm

Had to completely uninstall. download a new version, and re-install, then the license file applied clean