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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: Mr.WaCko on January 18, 2019, 07:51:31 am

Title: Various playlists emptied and songs removed
Post by: Mr.WaCko on January 18, 2019, 07:51:31 am

Hi,

I have a very strange issue where I have a number of playlists missing songs all of a sudden. I have playlist on JRiver for a very long time and this morning is just discovered from 4 lists a few songs missing and another one almost empty. Can I back track what happened through logs files or in another way as the logs are deleted everytime I open and close JRiver? Is there a way to get the lists back, is there an automated backup for instance?

thanks for your thoughts and help

Title: Re: Various playlists emptied and songs removed without clear cause
Post by: Spike1000 on January 18, 2019, 10:01:38 am

Restore from a MC database backup; but take a fresh backup first! Videos in my footer on backup and restoring the MC database.

This doesn't explain the cause though. Are the files still in your database? Have you lost a drive/directory containing your media files?

Spike

Title: Re: Various playlists emptied and songs removed without clear cause
Post by: Mr.WaCko on January 18, 2019, 10:06:32 am

Quote from: Spike1000 on January 18, 2019, 10:01:38 am

Restore from a MC database backup; but take a fresh backup first! Videos in my footer on backup and restoring the MC database.

This doesn't explain the cause though. Are the files still in your database? Have you lost a drive/directory containing your media files?

Spike

The files seemed to have dropped from the library and have been imported back for some reason. I have files that are in multiple playlists and they are gone from all of them. And when I add the files back to the playlist during a search I can see they are in the automatic playlist called "recently added".

On the backup part, are there automated backups I can restore and where to find these (Folder)

Title: Re: Various playlists emptied and songs removed without clear cause
Post by: swiv3d on January 18, 2019, 01:12:09 pm

Tools>Options> File locations    right at the bottom of the popup menu is the address at which library backups are saved.

Title: Re: Various playlists emptied and songs removed without clear cause
Post by: wer on January 18, 2019, 06:53:36 pm

One thing to be cognizant of... Check the following setting:
File->Library->Import->Configure auto import->Fix broken links

If that setting is YES, MC can quietly drop files from the library if a path is temporarily unavailable.  This can happen if drives mount late, to USB/external drives for a variety of reasons, or any drive at all if it is dismounted during a chkdsk.

Set that setting to NO for maximum safety.

The symptoms you describe can be caused by this feature.

Title: Re: Various playlists emptied and songs removed without clear cause
Post by: Mr.WaCko on January 19, 2019, 03:28:16 am

Thanks for all the support all the issues have been fixed and playlists are running as before  :)

w.r.t One thing to be cognizant of... Check the following setting:
File->Library->Import->Configure auto import->Fix broken links

There is also the option YES (Protect files on missing drives)

Is did have this option flagged however I did not yield the desired results....
Will put this to NO

Title: Re: Various playlists emptied and songs removed without clear cause
Post by: ~OHM~ on January 19, 2019, 04:43:00 am

it would be nice to know exactly what caused your problem and what the fix was....thanks