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More => Old Versions => JRiver Media Center 24 for Windows => Topic started by: InflatableMouse on January 20, 2019, 05:20:15 am

Title: Get Movie and TV info never finds anything
Post by: InflatableMouse on January 20, 2019, 05:20:15 am

I always get: No information available from the selected result.

I've set media type and subtype to video and tv show. I've set name, series, season and episode. This should be enough to get some results but its not getting anything.

I've been trying to get info for Game of Thrones. I can manually browse the thetvdb website and find results so why isn't MC finding any?

Edit: actually after several attempts, it found 3 or 4 of them (from 7 complete seasons). I don't understand why it found those and when I retry those MC found, I get No information available from the selected result.

The site doesn't seem particularly busy, I don't see timeouts or delays.

Any ideas whats going on here?

Thanks!

Title: Re: Get Movie and TV info never finds anything
Post by: JimH on January 20, 2019, 06:33:04 am

Firewall or antivirus?

Title: Re: Get Movie and TV info never finds anything
Post by: InflatableMouse on January 21, 2019, 11:05:29 am

Fixed it, this was weird.

I made a debug log (I saved the complete log if you're interested) and found this:

Code: [Select]

0011297: 1572: Reader: CWinINetReader::Open: Start
0011297: 1572: Reader: CWinINetReader::Open: Opening https://api.thetvdb.com/search/series?name=Game%20of%20Thrones
0011297: 4140: Reader: CWinINetReader::Thread: Start
0011297: 4140: Reader: CWinINetReader::Thread: url: https://api.thetvdb.com/search/series?name=Game%20of%20Thrones
0011297: 4140: Reader: CWinINetReader::Connect: Start
0011297: 4140: Reader: CWinINetReader::Connect: Finish (0 ms)
0011297: 4140: Reader: CWinINetReader::DownloadFromHTTPURL: Start
0011297: 4140: Reader: CWinINetReader::DownloadFromHTTPURL: HttpOpenRequest successful
...
0011672: 4140: Reader: CWinINetReader::DownloadFromHTTPURL: HttpSendRequest successful
0011672: 4140: Reader: CWinINetReader::DownloadFromHTTPURL: Success
0011672: 4140: Reader: CWinINetReader::DownloadFromHTTPURL: Finish (375 ms)
0011672: 4140: Reader: CWinINetReader::Thread: Finish (375 ms)
0011672: 1572: Reader: CWinINetReader::Open: Finish (375 ms)
0011672: 1572: Reader: CWinINetReader::Read: InternetReadFile returned true with zero bytes read: EOF
0011672: 1572: General: JRFileSystem::MakeDirectoryTree: Failed! Path=C:\Windows\Temp\†††††††††††††††††††††† †††††††††††††††††††††††††††††††††††††††††††††††††ਠ†††††††††††††††††††††††††††††††††††††††††††뿂尚㦫᙮썰ಾǔ\File Loader Decompress - 232.dat\
When I looked in C:\Windows\Temp, it was full of directories with symbols and Asian characters. I couldn't remove the folders due to permission issues. After I cleaned up Temp and rebooted 'Get Movie and TV info' worked again. It's now making a 'J River' folder in Temp with its files, no more Asian characters and logging looks clean.