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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: mark_h on February 11, 2019, 03:09:27 am

Title: MC locks on startup
Post by: mark_h on February 11, 2019, 03:09:27 am

Just set up a new Win10 HTPC.  MC25 is locking up more times than not on startup.  No firewall.  No virus scanners.  Media on NAS via mapped folder.

Often takes multiple restarts to get one to work... or sometimes Right Click->"Try to restore program" options kickstarts it into life...

Cannot see anything in logs of use.

OS Name   Microsoft Windows 10 Pro
Version   10.0.17763 Build 17763
System Type   x64-based PC
System SKU   ASUS_MB_CNL
Processor   Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date   American Megatrends Inc. 1404, 13/09/2018
SMBIOS Version   3.1
Embedded Controller Version   255.255
BIOS Mode   UEFI
BaseBoard Manufacturer   ASUSTeK COMPUTER INC.
BaseBoard Product   ROG STRIX B360-I GAMING
BaseBoard Version   Rev X.0x
Installed Physical Memory (RAM)   8.00 GB
Total Physical Memory   7.85 GB
Available Physical Memory   4.36 GB
Total Virtual Memory   9.35 GB
Available Virtual Memory   5.90 GB
Page File Space   1.50 GB
Page File   C:\pagefile.sys
Kernel DMA Protection   Off
Hyper-V - VM Monitor Mode Extensions   Yes
Hyper-V - Second Level Address Translation Extensions   Yes
Hyper-V - Virtualisation Enabled in Firmware   No
Hyper-V - Data Execution Protection   Yes

Title: Re: MC locks on startup
Post by: mark_h on February 11, 2019, 08:20:59 am

Actually, once MC is unresponsive, right clicking on it and selecting the windows option "Try to restore program" works every time...

Title: Re: MC locks on startup
Post by: JimH on February 11, 2019, 09:17:29 am

It may be busy, not locked.  Let it go.  If it's trying to do something like build thumbnails for movies on a NAS drive, it might take some time.

You could test that thought by disabling some of the background tasks.

Title: Re: MC locks on startup
Post by: mark_h on February 11, 2019, 09:45:20 am

Stays locked for hours until I intervene.  Really nothing running on the PC beyond MC...

Title: Re: MC locks on startup
Post by: JimH on February 11, 2019, 09:47:26 am

Turn off auto import, audio analysis, thumbnailing.

Title: Re: MC locks on startup
Post by: mark_h on February 11, 2019, 11:13:13 am

Still locking...

If I turn off the Media Server it doesn't lock...

Title: Re: MC locks on startup
Post by: mark_h on February 11, 2019, 11:22:58 am

Actually, now that I've turned OFF the server and turned it back on again I'm no longer locking (at the moment...)...

Coincidence?  Something "cleared"??

Title: Re: MC locks on startup
Post by: mark_h on February 12, 2019, 03:24:12 am

And locked up again...