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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: gingellr on March 21, 2019, 07:22:42 am

Title: Purchase Receipt
Post by: gingellr on March 21, 2019, 07:22:42 am

Hello,

Can you please email me a receipt for my recent purchase.

Thanks

Richard

Title: Re: Purchase Receipt
Post by: gingellr on March 21, 2019, 09:49:14 am

You can ignore this, i have found a copy.

Title: Re: Purchase Receipt
Post by: PerH on March 25, 2019, 12:31:29 pm

I have not received my receipt after purchasing MC25 during the pre-order period. I paid with PayPal, got the receipt from PayPal but not from JRiver. When I try the "special" PayPal recover page, the transaction is not being recognized.
It also seems like my history with you (been a customer for several versions) has disappeared, I was not able to retrive password or license when I tried. I had to create a new account to enter this forum.
Please assist.

Title: Re: Purchase Receipt
Post by: JimH on March 25, 2019, 12:54:04 pm

We'll send a receipt.

Your licenses are fine.  I just re-sent them by using option #2 on the Restore Page.

I can't explain the forum account problem.  Did you register for one?