INTERACT FORUM

More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: Jlowery on April 08, 2019, 01:58:09 pm

Title: Need correct email address for music @jriver
Post by: Jlowery on April 08, 2019, 01:58:09 pm

I recently purchased JRiver media.  Looking at my credit card statement i was charged twice.  One of the question/answer pages said to send an email with receipts to music@jriver.  Do you have a correct email address?  Thanks.

Title: Re: Need correct email address for music @jriver
Post by: Matt on April 08, 2019, 02:28:22 pm

There's only a single purchase from your forum email address.

Title: Re: Need correct email address for music @jriver
Post by: Jlowery on April 09, 2019, 04:14:52 pm

I received two (2) JRiver media center 25 license emails.  The registration codes are different and i have two [2] charges on my credit card.

Title: Re: Need correct email address for music @jriver
Post by: JimH on April 09, 2019, 06:51:20 pm

We'll check.  Thanks for your purchase.

Title: Re: Need correct email address for music @jriver
Post by: Jlowery on April 11, 2019, 08:26:34 am

I can send the two license emails if i had the correct JRiver address.  Thanks for your help.

Title: Re: Need correct email address for music @jriver
Post by: JimH on April 11, 2019, 08:29:39 am

It will take a few days.  You'll receive email at your forum address.

Title: Re: Need correct email address for music @jriver
Post by: Deanna on April 11, 2019, 10:58:23 am

We found the duplicate purchases and refunded one of them to your account on 4/4/19.
Deanna