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More => Old Versions => Media Center 11 (Development Ended) => Topic started by: DanielEKFA on May 14, 2003, 10:21:13 am

Title: How do I change my user info?
Post by: DanielEKFA on May 14, 2003, 10:21:13 am

Sorry for posting this here, but I have no idea where else to do it...

I'm shifting ISPs June 1st, and will lose my current e-mail address under which I've registered my MJ/MC. I want to change it, but I don't know how.

Please help.

TIA,
Daniel

Title: Re: How do I change my user info?
Post by: JimH on May 14, 2003, 10:38:26 am

You can change your e-mail address.  Check the FAQ here:

www.mediajukebox.com/license

Title: Re: How do I change my user info?
Post by: DanielEKFA on May 14, 2003, 10:52:30 am

I don't understand... That's just prices?  ?

Title: Re: How do I change my user info?
Post by: NoCodeUK on May 14, 2003, 11:02:06 am

Q: I lost everything, and I no longer have the same e-mail address I used to purchase.
A: Visit the Restore Page, enter the password you chose at purchase time, the original e-mail address where your receipt was sent, and a new e-mail address.  The registration code will be sent to the new address.

Copied from the MC9 License FAQ...

Guess you didn't read deep enough...

Adam

Title: Re: How do I change my user info?
Post by: DanielEKFA on May 14, 2003, 11:11:09 am

My mistake  :)

Now the problem is it doesn't find my email address, even though I've just received license files through it?

Title: Re: How do I change my user info?
Post by: JimH on May 14, 2003, 11:19:58 am

Uppercase/Lowercase?

Title: Re: How do I change my user info?
Post by: DanielEKFA on May 14, 2003, 11:30:33 am

Doesn't seem so - it's lowercase both in the header and the "To:" line in Outlook Express...

Title: Re: How do I change my user info?
Post by: V-Man on May 16, 2003, 01:05:56 am

I'm also about to change email address, though I don't need to restore my license (I still have the original email). I would like to change my address on your customer profile however such that I never need to refer to my original address - is that possible, or will I always have to supply both old and new addresses in future?

BTW would you ever disclose customers email addresses to third parties?