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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: csum on June 10, 2019, 02:19:24 am

Title: MC25 Select Scanner/Get From Scanner.... fails
Post by: csum on June 10, 2019, 02:19:24 am

I am running MC25 on i7/16GB. I have a Canon 8800F and HP 8610. With MC 25 I am unable to get cover art from either scanner. The 'Scan Gear' windows does not open. I do not see the doughnut spinning as expected when MC initialises software. The 'Select Scanner' list is empty and I can not see anyway to get MC25 to go grab my scanners.

As a test I ran up MC24 and repeated the process. I am able to select scanner and the 'scan gear' window opens.

Frustrated...

Title: Re: MC25 Select Scanner/Get From Scanner.... fails
Post by: BigSpider on June 10, 2019, 04:04:13 pm

Yep - the select scanner option in cover art comes up as a wonderfully empty box!

Title: Re: MC25 Select Scanner/Get From Scanner.... fails
Post by: BigSpider on June 12, 2019, 04:01:53 pm

Any chance of someone checking out the select scanner problem?

Title: Re: MC25 Select Scanner/Get From Scanner.... fails
Post by: Awesome Donkey on June 12, 2019, 04:33:30 pm

Only thing I can think of is, if you're using the 64-bit version of Media Center 25 on Windows, try the 32-bit version instead.

Title: Re: MC25 Select Scanner/Get From Scanner.... fails
Post by: BigSpider on June 12, 2019, 04:42:54 pm

Very good point AD it could well be the answer. Thanks for the input.