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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: Herlock.1978 on September 19, 2019, 08:07:01 am

Title: External Subtitles - Bug reports with DVD + Request
Post by: Herlock.1978 on September 19, 2019, 08:07:01 am
Hi,

I use a lot the external subtitles features with optical supports (Blu-ray and DVD) and its works pretty great except 2 smal things you could help to solve:

Thanks in advance!
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Matt on September 19, 2019, 09:03:02 am
I'll try to get the first one next build.

Here's the history:
NEW: Made the MCC_PLAYBACK_ENGINE_SET_SUBTITLES MCC command take a -3 to browse for subtitles.

Thanks for the idea.
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Matt on September 19, 2019, 09:20:57 am
I don't think I can reproduce the problem.  I setup a DVD with an external subtitle file and I switch between that file and the built-in subtitles and it switches no problem.

Any other tips?

You could even make a sample video available to me along with instructions.  I'm matt at jriver.

Thanks!
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Herlock.1978 on September 19, 2019, 10:37:48 am
Hi Matt,

Thanks for your quick support, great as usual!

Regarding the subs issue, I will try with another PC with a fresh install of the last version, maybe it is related to my PC as you can't reproduce it. If I can reproduce, I will do a video and send it to you but my actions are quite standard.

In attachment you will find my player config but again, it seem quite standard to me.

I will let you know.

Thanks again for your support!
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Matt on September 19, 2019, 10:52:36 am
Thanks.  Like I said, making a sample available to me (DropBox, etc.) would also work.

Maybe we just need to set to nothing before setting a different subtitle?  I'm not sure, but a sample would confirm.

Thanks again.
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Herlock.1978 on September 20, 2019, 03:10:06 am
Hi Matt,

So I tried with another PC and I reproduced the same issue. I tried with several DVD (my japanese import, US or European ones) and get issue with all.

I noticed something: if the DVD has internal subtitles (so the encapsulated Idx+Sub image format), at the beginning I have obviously no issue to navigate and get them. But if one is active and I load a srt (or other text based subtitles) through the "Browse" function, the srt file is indicated as active in the Subtitles sub-menu, but it is still the images based subtitles from the DVD that is really keeping to be displayed. I need, still on the subtitles sub-menu, to click on "off" and then on the srt file added entry to really make the switch. But then, the DVD encapsulated subs are not working anymore if I try to switch to them. I feel like a subtitle renderer (one working with image based subs and the other working with text based subs) switch is forced by my action. Furthermore, if I click a second time "Off" on the subtitles sub-menu and then one of the DVD subs track, no subtitle is display anymore, like no switch back to the initial subtitles (image based) renderer is possible.

I hope this make a little sense to you. I can try to provide you sample but I got this issue with all my DVD so I'm not sure this will really help you.
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Matt on September 20, 2019, 08:06:42 am
I can try to provide you sample

Please do.

I haven't been able to reproduce with any of my DVDs.  There must be something special.

Thanks.
Title: Re: External Subtitles - Bug reports with DVD + Request
Post by: Herlock.1978 on September 29, 2019, 12:24:28 pm
Hi Mike,

Sorry for the delay, quite busy.

First, thanks for the new release, the Shortcut to the Subtitles Browse function is great!

Regarding the DVD issue, I made a (crappy) video of the issue: https://ufile.io/228crg9e
But as you can't reproduce it, I think this is something from my side but I don't see what as the two PCs I tested have a quite standard setup. I will test again with another PC in Windows 10 when I found one (the both PC I tested were on Windows Seven 64) to see if this makes a difference. As I have the issue with all the DVD I tested (European Pal, NTSC from Japan or US,...), I don't think this will help to provide you any sample. If you have any hint to help me to found the source of the issue, don't hesitate.

I have also one more "bug" report regarding the "Browse" function and this happen with all the video file I tested: if the video is paused, the browsing window to select the external sub is hidden by the video window and I must minimize the video  window to access to it. No Problem if the video is playing. Again, I made a crappy video to show you the issue: https://ufile.io/gbu1zli9

Thank again for your support!