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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: MarSies on November 16, 2019, 03:06:56 am

Title: Crashes playing audio
Post by: MarSies on November 16, 2019, 03:06:56 am
Hi,

MC keeps crashing on me in several occasions. I just opened MC to play a few songs and there it went again. Decided to send the log file. Hopefully you can help me with this.

I have very recently reinstalled W10-64 and followed the instructions to tame Windows Defender. The reinstallation helped with  a few MC issues but not the crashing.

Marlon .....
Title: Re: Crashes playing audio
Post by: JimH on November 16, 2019, 07:14:19 am
Antivirus?

https://yabb.jriver.com/interact/index.php/topic,24031.msg851836.html#msg851836

Drivers are the second most common cause of crashes.

Your log has no previouslog.txt.  Take a look at the wiki topic on Logging.

Please describe your audio setup.
Title: Re: Crashes playing audio
Post by: MarSies on November 16, 2019, 10:26:03 am
Hi Jim,

Throughout the years that I am using MC the versions above 22/23 are crashing more then the older versions.

I am not using specific equipment or plugins, only the standard MC installation. Can't use the 64 version because that version does not recognize my Astell and Kern players.

-------------------------------------------------

Will check what I have to do to configure correct logging. Then I will send a new log.

Will also make a new topic to discuss the AK problems.
Title: Re: Crashes playing audio
Post by: MarSies on November 16, 2019, 10:29:05 am
I forgot, it is not the antivirus. Or it it shouldn't.

In the past Bitdefender has been the cause of several issues. I removed that software and now use Windows Defender which is tamed as described by Awesome Donkey.
Title: Re: Crashes playing audio
Post by: JimH on November 16, 2019, 11:03:25 am
Did you uninstall Bitdefender?
Title: Re: Crashes playing audio
Post by: MarSies on November 16, 2019, 11:28:09 am
Bitdefender has been removed over a year ago. It is now Windows Defender.
Title: Re: Crashes playing audio
Post by: Awesome Donkey on November 16, 2019, 04:59:29 pm
Try disabling auto-import and see if it stops crashing. It *still* could be a bad file or something like that.