INTERACT FORUM
More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: dap on January 23, 2020, 02:54:10 am
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Every time mc26 updates, it requires me to re install the license. Any thoughts?
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Every time mc26 updates, it requires me to re install the license. Any thoughts?
Any recent request to restore is a one-time event.
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the last 3 updates have all required me to re install the license
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+1 ::)
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I just experienced my first licence problem with MC26 as well. I think I may have been running 26.0.14 or slightly later, clicked on Help>Update Channels>Check For Updates like I normally do once a fortnight, and was told that Media Center is updating. However after I clicked on the Restart button, when Media Center restarted I was told I was running a 30-day trial version. I think the version it updated to was 26.0.18. I visited this forum to see if anybody else was having problems, and noticed that the latest version was 26.0.19 (which it couldn't update to automatically), so I manually downloaded this most recent version and installed it.
Installing 26.0.19 didn't help - it still showed the 30-day trial version. So I entered in my MC26 Registration Code and it was fine. However I then received an email saying "You have just restored a license for JRiver Media Center. There are 10 restores available in each 12 month period. There are 9 restores remaining at this time" etc etc.
Now this isn't a major issue because I can't see myself using 9 restores over the next 12 months (provided it updates normally). However it WILL become a major issue if this occurs every time Media Center is updated (like it would be for Dap who has had this problem the last three updates).
Thank you for your help, if you need any more information let me know. Hopefully this issue can be replicated and investigated.
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+1 (.20)
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Have you still got 25 installed, I uninstalled 25 ad all’s well now
26 is stable now to use only 26
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+1
Just moved to a new Windows 10 Pro box, version 1909, running on an AMD Ryzen (first time moving away from Intel for the main desktop!). Installed MC 26 over the weekend and all went well. Upon a reboot this afternoon, MC 26.0.22 update was ready to go and auto-installed (?) in the course of the boot. At its conclusion, it then wanted a registration code again.
I'm now down to 8 restores for the next 12 months. I'm sure the good folks at JRiver will help me out if that count gets exhausted, but it doesn't seem like the re-request for license should be happening.
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+1
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+1 for me too.
John
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One extra time (total of two) is to be expected because of a change we had to make.
More than one extra isn't.
Has anyone had to install an MC26 license three times?
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I had to reinstall it once - from 26.0.14 to 26.0.19 - afterward, any update was without a reinstall of the license