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More => Old Versions => JRiver Media Center 26 for Mac => Topic started by: aliciaviola on February 26, 2020, 05:23:30 am

Title: MC hangs - import xml from iTunes
Post by: aliciaviola on February 26, 2020, 05:23:30 am
MC hangs when I want to import an .xml file created with iTunes.
I wanted to import my podcast list.
Frank
Title: Re: MC hangs - import xml from iTunes
Post by: Matt on February 27, 2020, 09:48:32 am
It could take several minutes, so maybe try just waiting a bit longer?  Thanks.
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 03, 2020, 10:48:27 am
I am having the same issue too. I waited at least half an hour and still not responding. I must admit my iTunes library contains 50,000+ tracks. Perhaps I need to wait as well? aliciaviola, how did you fare?
Thanks!
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 04, 2020, 09:02:59 am
I am having the same issue too. I waited at least half an hour and still not responding. I must admit my iTunes library contains 50,000+ tracks. Perhaps I need to wait as well? aliciaviola, how did you fare?
Thanks!
Well, I let it run this time, took about 9 hours. While all the playlists did load, none of the audio tracks were imported. Does that have to be done independently?
Title: Re: MC hangs - import xml from iTunes
Post by: Matt on June 04, 2020, 09:20:02 am
The first step should be importing the files.  Maybe make sure the filenames point to where the files still are located?  I also asked Bob to test on Mac, because it was coded on Windows.
Title: Re: MC hangs - import xml from iTunes
Post by: Matt on June 04, 2020, 09:57:17 am
It's working for Bob on the Mac.  Could you email me the XML file?  I'm matt at jriver.

Thanks!
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 05, 2020, 01:12:54 pm
So I imported the files, no problem. Then I ran the iTunes import, which took upwards of 12 hours. While it did import those playlists, they were all empty. No files have been moved. I did notice that the external drive that I keep my music on was not being accessed during the iTunes import, if that helps any. I would send you the .xml file but it is 200mb. I would need to use dropbox or iCloud to share.

Thanks
Title: Re: MC hangs - import xml from iTunes
Post by: bob on June 09, 2020, 04:10:08 pm
So I imported the files, no problem. Then I ran the iTunes import, which took upwards of 12 hours. While it did import those playlists, they were all empty. No files have been moved. I did notice that the external drive that I keep my music on was not being accessed during the iTunes import, if that helps any. I would send you the .xml file but it is 200mb. I would need to use dropbox or iCloud to share.

Thanks
You can easily do a 1 time send of data that size with firefox send using any browser. https://send.firefox.com and PM me with the link. Thanks.
Title: Re: MC hangs - import xml from iTunes
Post by: bob on June 11, 2020, 10:51:27 am
So I imported the files, no problem. Then I ran the iTunes import, which took upwards of 12 hours. While it did import those playlists, they were all empty. No files have been moved. I did notice that the external drive that I keep my music on was not being accessed during the iTunes import, if that helps any. I would send you the .xml file but it is 200mb. I would need to use dropbox or iCloud to share.

Thanks
The xml file looks good to us.
What format is the external drive in? Can you read and write it?
Note that MC will not move the files, just add them to it's database if everything is working properly.
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 11, 2020, 11:24:27 am
Thanks. Mac OS Extended (Journaled) using GUID. I was using an old clone of my media external drive. I'm going to do a fresh clone and go from there again. I was just trying importing to MC from a backup in case of any hiccups, my current data would not be affected.
Title: Re: MC hangs - import xml from iTunes
Post by: bob on June 11, 2020, 11:37:21 am
Thanks. Mac OS Extended (Journaled) using GUID. I was using an old clone of my media external drive. I'm going to do a fresh clone and go from there again. I was just trying importing to MC from a backup in case of any hiccups, my current data would not be affected.
Ok, let us know how it goes. I'm wondering if you didn't have write permission on it (though that shouldn't be required) or there were some extended permissions we aren't handling.
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 11, 2020, 11:45:01 am
Right. Curiously I tried using the library on there to launch iTunes from to see if something was wrong, and I got an error about permissions. Hard to tell too cause I was using the VM to run High Sierra since I primarily am now on Catalina, which means using an older version of macOS is necessary to use iTunes, which sort of leads to why I'm exploring options like MC!  :P
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 12, 2020, 04:47:35 pm
Same process and results this time as well, unfortunately. I have noticed that during this hang during import, the external drive with the files isn't lighting up with activity.
Title: Re: MC hangs - import xml from iTunes
Post by: blgentry on June 14, 2020, 07:48:33 am
Maybe you don't need to import iTunes XML.  What information are you trying to transfer?  If it's just song, album, artist, etc, all of that should be imbedded inside your music files.  So you should be able to import them from disk without using itunes XML.  It's worth a try; maybe on a test library?

Brian.
Title: Re: MC hangs - import xml from iTunes
Post by: abcoblentz on June 29, 2020, 10:58:21 am
I have been able to import my media files without trouble. I am trying to import XML so I have all my metadata and playlists that are not stored in the media files.