INTERACT FORUM

More => Old Versions => JRiver Media Center 26 for Mac => Topic started by: HaWi on March 10, 2020, 10:31:39 am

Title: Now getting stuck for a very long time
Post by: HaWi on March 10, 2020, 10:31:39 am
As previously reported, my MC26 is getting stuck on some tasks for minutes, sometimes. This time I got impatient after >5 minutes while I was trying to generate a custom View. MC became unresponsive and I quit after several minutes. The log is attached. Any insight into this issue is highly appreciated.
many thanks,
Hans
ADDITION:
Now got a crash while trying to build a view. Added MacOS crash report and new log.
MORE:
This is now reproducible. I get stuck when modifying a new View when I press "Set rules for files display...", then make the rule Genre is any Classical and when I try to make that stick MC freezes at the stage shown in the screenshot (attached).
Title: Re: Now getting stuck for a very long time
Post by: bob on March 13, 2020, 11:41:44 am
I just created almost exactly the same view in Mojave without issue.
Will check it on Catalina. In the meantime a new build will be up shortly that fixed another user's crash issue, I'd be interested in seeing if that changes anything for you.
Title: Re: Now getting stuck for a very long time
Post by: bob on March 13, 2020, 01:39:46 pm
Quote from: bob on March 13, 2020, 11:41:44 am
I just created almost exactly the same view in Mojave without issue.
Will check it on Catalina. In the meantime a new build will be up shortly that fixed another user's crash issue, I'd be interested in seeing if that changes anything for you.
Attached is a screenshot from the build I'm uploading now with a composer based smart list. It just worked for me. Are your files stored on the machine or on the network?
Title: Re: Now getting stuck for a very long time
Post by: HaWi on March 13, 2020, 03:08:00 pm
Thanks Bob,
My files are on a Synology NAS and I mounted the "music" folder using smb on my iMac. Unrelated, this NAS broke down yesterday after 5 years of perfect performance so I won't be able to do any more tests until the new one arrives, hopefully later today. In the meantime I'll install .34
Best regards,
Hans
Title: Re: Now getting stuck for a very long time
Post by: JimH on March 13, 2020, 03:13:05 pm
The long delays and the breakdown of the NAS might be related.
Title: Re: Now getting stuck for a very long time
Post by: bob on March 13, 2020, 03:15:11 pm
Quote from: JimH on March 13, 2020, 03:13:05 pm
The long delays and the breakdown of the NAS might be related.
Quite possibly disc retries.
Title: Re: Now getting stuck for a very long time
Post by: HaWi on March 14, 2020, 11:18:02 am
That is, of course, possible but I hadn't noticed any performance degradation with file transfers etc. before the crash that happened literally over night. I have now set up a new DS1819+ and everything is back to normal. haven't done much editing so cannot tell if the getting stuck issue is completely solved. I sure hope so.
cheers
Hans