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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: BartMan01 on March 14, 2020, 05:53:22 pm

Title: Get Movie & TV Info failing for The Graham Norton Show
Post by: BartMan01 on March 14, 2020, 05:53:22 pm
I have not been having problems with getting TV and Movie info with the exception of The Graham Norton Show. Not sure what the issue with that specific show is, but it consistently fails to find information for that show. It is up to season 26 now, so it may just be a search or parsing issue with that many seasons and episodes to search.
Title: Re: Get Movie & TV Info failing for The Graham Norton Show
Post by: RoderickGI on March 14, 2020, 08:55:02 pm
The data does appear to be available on TheTVdb.com via the web page.

However, I also saw issues in searching for it using MC. I was able to get it to find the correct show and say it was loading the result, but then said "No information available from the selected result."

I suspect there is a problem at TheTVdb end. Probably a database issue. Or maybe it is just very busy, because response was very slow. I suspect it may have timed out trying to provide the data. Maybe with everyone in isolation at home the load on TheTVdb is much higher than normal?

Try again later?
Title: Re: Get Movie & TV Info failing for The Graham Norton Show
Post by: RoderickGI on March 14, 2020, 09:04:57 pm
Actually I am seeing the same response for other Series. I think TheTVdb is getting hammered, or has some other issue.
Title: Re: Get Movie & TV Info failing for The Graham Norton Show
Post by: darky on March 15, 2020, 02:28:10 am
TMM (tiny media manager) can not download TV media data either.
Must be the website
Title: Re: Get Movie & TV Info failing for The Graham Norton Show
Post by: BartMan01 on March 15, 2020, 01:26:36 pm
Seems to be working again this morning, including this show. Thanks for confirming it wasn't just me and likely that site.