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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: marko on March 22, 2020, 02:11:34 am

Title: Video Trailers Still Broken? Try this...
Post by: marko on March 22, 2020, 02:11:34 am

So, trailers on the server worked just fine, but on the HTPC... only the dreaded "There is nothing to play" message. What's up with that?

I found the plugin on the server, and for giggles, double clicked it. Just a flash of a CMD window. Fair enough.
Did the same on the HTPC, and that spawned an error message stating that MSVCR100.dll could not be found.... tadaaa

Solution:
Download and install the Microsoft Visual C++ 2010 Redistributable package.

x86 - https://www.microsoft.com/download/en/details.aspx?id=5555
x64 - http://www.microsoft.com/download/en/details.aspx?id=14632

-marko

Title: Re: Video Trailers Still Broken? Try this...
Post by: Dream Weaver on March 26, 2020, 01:25:04 am

I am also getting the "There is nothing to play" error for trailers, running MC 26.0.30. When I attempted to install the "Microsoft Visual C++ 2010 Redistributable" from the OP's link, windows responded back that I already have a newer version.

The version from the OP's link is
  Microsoft Visual C++ 2010 Redistributable package (version 10.0.30319.01).

The version already on my system is
  Microsoft Visual C++ 2010  x64 Redistributable SP1 (version 10.0.40219.01)

Title: Re: Video Trailers Still Broken? Try this...
Post by: Matt on March 26, 2020, 10:01:30 am

Please update to the latest version of MC.

Title: Re: Video Trailers Still Broken? Try this...
Post by: wer on April 25, 2020, 01:24:02 pm

Had the same problem, and Marko kindly directed me here, but the Microsoft Visual C++ 2010 Redistributable package was already installed, and I'm on 26.0.56 that has the latest youtube fixes.

So trailers are still not working.

Title: Re: Video Trailers Still Broken? Try this...
Post by: zybex on April 26, 2020, 03:22:22 am

Just an additional note on the C++ Redistributable - it doesn't matter if your Windows is 64 or 32 bits, you should install both of the redistributables. 64-bit apps will need one of them, but 32-bit apps need the other one, regardless of OS bitness. So it doesn't hurt to install both.

Also doesn't hurt to install later versions too, other applications will need them (2012/2013/2015+). They're usually automatically installed, but sometimes they're removed by mistake when you uninstall some other application. You can get them all from here:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Title: Re: Video Trailers Still Broken? Try this...
Post by: wer on April 26, 2020, 03:47:02 am

Yes, I have both x64 and x86 installed.  Thanks.

Title: Re: Video Trailers Still Broken? Try this...
Post by: Hendrik on April 26, 2020, 03:48:12 am

I'll fix the youtube-dl package next week so its no longer required to install this seperately.

Title: Re: Video Trailers Still Broken? Try this...
Post by: Dream Weaver on May 13, 2020, 12:22:29 pm

Upgrading to MC 26.0.69 fixed the issue for me. I just did the upgrade, no other config changes and trailers are playing fine now. Thanks