INTERACT FORUM

Networks and Remotes => Media Network => Topic started by: The Computer Audiophile on April 08, 2020, 01:59:15 pm

Title: MC App Quitting When Browsing From DLNA Control Point
Post by: The Computer Audiophile on April 08, 2020, 01:59:15 pm

I'm using an Auralic Altair G1 streamer with the Auralic Lightning DS app for iOS. I've selected the MC DLNA server as my library from within the Lightning DS app. When I scroll through the albums MC just quits running on my Windows 10 PC.

I restarted MC and enabled logging. Then I tried to browse the folder view and this also caused MC to quit. I have no idea what's going on because this has never happened before and is pretty strange.

I've attached the log file for help determining what's going on.

Thanks for any help you can provide.

Title: Re: MC App Quitting When Browsing From DLNA Control Point
Post by: The Computer Audiophile on April 08, 2020, 02:01:19 pm

This is from the Windows Event Log:

Log Name:      Application
Source:        Application Error
Date:          4/8/2020 1:46:06 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Alpha
Description:
Faulting application name: Media Center 26.exe, version: 26.0.50.0, time stamp: 0x5e8b82c3
Faulting module name: ntdll.dll, version: 10.0.18362.719, time stamp: 0x64d10ee0
Exception code: 0xc0000374
Fault offset: 0x00000000000f92a9
Faulting process id: 0x1f64
Faulting application start time: 0x01d60dd5d50d62fe
Faulting application path: C:\Program Files\J River\Media Center 26\Media Center 26.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 5c244acb-ecaa-4a62-8e9c-4c376d8e542b
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-04-08T18:46:06.499799100Z" />
    <EventRecordID>1829</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Alpha</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Media Center 26.exe</Data>
    <Data>26.0.50.0</Data>
    <Data>5e8b82c3</Data>
    <Data>ntdll.dll</Data>
    <Data>10.0.18362.719</Data>
    <Data>64d10ee0</Data>
    <Data>c0000374</Data>
    <Data>00000000000f92a9</Data>
    <Data>1f64</Data>
    <Data>01d60dd5d50d62fe</Data>
    <Data>C:\Program Files\J River\Media Center 26\Media Center 26.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>5c244acb-ecaa-4a62-8e9c-4c376d8e542b</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

Title: Re: MC App Quitting When Browsing From DLNA Control Point
Post by: Matt on April 08, 2020, 02:07:22 pm

Hopefully if you report a problem after the crash, you'll get a crash dump.

Please email it to me if you get one.

Thanks.

Title: Re: MC App Quitting When Browsing From DLNA Control Point
Post by: AuditGuy on June 02, 2020, 03:58:20 pm

this looks similar to my issue for which I submitted log files

https://yabb.jriver.com/interact/index.php/topic,124193.0.html

good luck

Title: Re: MC App Quitting When Browsing From DLNA Control Point
Post by: bob on June 04, 2020, 11:57:17 am

If you get the crash in windows, in general the crash dump produced is more useful than the log. Do you have a crash dump?