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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: Anthony6169 on May 01, 2020, 08:15:34 pm

Title: Amazon Music Files Won't Import
Post by: Anthony6169 on May 01, 2020, 08:15:34 pm

So I have been using MC for sometime now without any issues. Last night it decided that it will not import files from Amazon music. I have done this before without any issues. Even since upgrading to MC26 it has always worked. I didn't change anything. Thoughts?

Title: Re: MC26 has decided that it will no longer import music files.
Post by: JimH on May 01, 2020, 10:39:24 pm

Double check auto import settings.  Make sure you have the file type included.  Edit the folder to see file types.

Title: Re: Amazon Music Files Won't Import
Post by: Anthony6169 on May 02, 2020, 11:58:17 am

I figured it out. The problem was Amazon music indicating files were downloaded but they were not.

Title: Re: Amazon Music Files Won't Import
Post by: EnglishTiger on May 03, 2020, 12:32:43 am

Amazon, along with lot of other online media providers, are helping to prevent Internet Overload during the Covid-19 Pandemic by reducing their Bandwidth Usage which will inevitably mean that downloads may take longer than normal.

Regardless of that fact part of the changes Amazon made ahead of the introduction of it's HD Music Service was to make Offline Listening available/possible on more devices, including PCs, with a very significant difference between where it downloads music that has been purchased and music that has not been purchased.

Music that has been purchased, as in the past, gets downloaded to the Amazon Music Folder in  a format that MC will recognize and Import.
However music that has not been purchased, probably to prevent miscreants obtaining tracks they have not paid for, gets downloaded to a "hidden folder" in a proprietary format that only the Amazon Music Player recognizes and can play.