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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: richardcadot on May 24, 2020, 03:05:33 pm

Title: Help. My license isn't being accepted
Post by: richardcadot on May 24, 2020, 03:05:33 pm

I had to reinstall Windows 10.

I originally had MC21 then upgraded to MC25.

I vaguely recall having to install MC24 with another file.mjr while waiting for the MC25 to be available.

I bought MC25 and there is this restriction on restoring the licence 10 times.  I already lost 5 because nothing works. It worked before I reinstalled Windows this weekend.

I am not a computer geek. I just want to listen to music.

What do I need to do to install MC25?

Title: Re: Help. My license isn't being accepted
Post by: JimH on May 24, 2020, 03:23:56 pm

Here's how:
https://wiki.jriver.com/index.php/Restoring_a_License

Title: Re: Help. My license isn't being accepted
Post by: richardcadot on May 24, 2020, 03:30:33 pm

It is not working.  I can install MC21 fine but the system doesn't recognize that I bought an upgrade for MC25.

Title: Re: Help. My license isn't being accepted
Post by: richardcadot on May 24, 2020, 03:43:41 pm

I had to find another license in my emails from when I bought the upgrade.. I thought licences were permanent?

Anyways, MC25 now works

Title: Re: Help. My license isn't being accepted
Post by: JimH on May 24, 2020, 05:42:24 pm

Quote from: richardcadot on May 24, 2020, 03:43:41 pm

I had to find another license in my emails from when I bought the upgrade.. I thought licences were permanent?

Anyways, MC25 now works

They are permanent, but only for one version.  If you want to use MC25, you need to restore with your MC25 license.