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More => Old Versions => JRiver Media Center 26 for Mac => Topic started by: LETRA on June 12, 2020, 07:10:24 pm

Title: "None of th tracks can be transferred.Common errors include insufficient rights"
Post by: LETRA on June 12, 2020, 07:10:24 pm
A new problem with file transfer. I left a message on the Linux version that has not been answered and now I have this problem on the Mac version. The message "None of the tracks can be transferred. Common errors include insufficient rights" appears every time I try to transfer files to an export folder. It appears with all kinds of albums. I just tried with about a hundred bootlegs and it didn't let me transfer any of them.
Title: Re: "None of th tracks can be transferred.Common errors include insufficient rights"
Post by: HaWi on June 12, 2020, 08:24:52 pm
Sounds like a permissions issue. Does your MC Installation have full disk access in Preferences/Privacy & Security?
Title: Re: "None of th tracks can be transferred.Common errors include insufficient rights"
Post by: LETRA on June 12, 2020, 08:37:16 pm
Thank you for your answer. Media Center 26 did not appear in the permissions for full disk access. However, after including it, it still doesn't work. Until a few days ago it was working, so maybe it is a bug in some of the new updates, which by the way deleted MediaCenter 26 from the full disk access, although adding it again has not changed the situation.
Title: Re: "None of th tracks can be transferred.Common errors include insufficient rights"
Post by: HaWi on June 13, 2020, 10:26:38 am
Sorry to hear that! I am on the latest Catalina (10.15.5) and have no issues. A few more questions:
1. What MacOS version are you using?
2. Have you restarted your Mac?
3. Can you access the media files with any other app (QuickTime, Tag Editor, AppleMusic/iTunes, Plex)?
4. Can you make a log and upload it here? More knowledgeable people than I may be able to glean the problem from that.

good luck!
Hans
Title: Re: "None of th tracks can be transferred.Common errors include insufficient rights"
Post by: LETRA on June 13, 2020, 02:09:54 pm
I'am on the latest Catalina too, 10.15.5. I turn the Mac on and off every day. This thing has been going on for several days, I can't tell you which one. But I've tried to transfer the files several times on different days, with the corresponding power on and off of the Mac. I can access these files normally and they play correctly in the Media Center and with any app. But when I transfer them, the message in the details is "file not supported" (see screenshot). Regarding the log I do not know how to produce a log of this operation, but the entire description is correct.