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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: Bouby on August 21, 2020, 01:43:42 am

Title: Playback Problem
Post by: Bouby on August 21, 2020, 01:43:42 am

Every time when I try to play videos (m4v, mkv, bdmv tried), MediaCenter said adding required components and then it will say something went wrong with playback. I have tried uninstalling the antivirus so it should not be the cause. I also tried to switch from Red October Standard to Windows merit based under the video mode in the settings and the videos played with no issues. I saw high network usage when MediaCenter tried to download the plugins so it should not be a firewall issue. It seems that the problem is related to the installation of plugins.

log: https://drive.google.com/file/d/1E7TcoHR16grWweqKDdLa4Dodk9BIVrE7/view?usp=sharing

Title: Re: Playback Problem
Post by: tij on August 21, 2020, 04:53:58 am

Without AV ... Windows Defender kicks in

read this https://yabb.jriver.com/interact/index.php/topic,114101.0.html

while in your case Windows firewall is blocking MC from downloading required comonents ... you should configure whole Defender as the post suggested and not just firewall

Title: Re: Playback Problem
Post by: Awesome Donkey on August 21, 2020, 05:00:45 am

Also I'd double check the Windows Firewall - try the instructions a user posted here (https://yabb.jriver.com/interact/index.php/topic,126574.msg877514.html#msg877514) to fix a different issue caused by Windows Firewall blocking it.

Jim/Matt, this might be a good feature to add to MC27, a feature with a button that when pressed tests the downloading of components and gives the user an error message saying it's blocked by a firewall if it fails. It could be useful when troubleshooting issues like this. Also having 1) a download progress bar for components and 2) some sort of message when downloading components fails might be useful too, as it could help users in diagnosing and fixing connection/firewall issues on their own instead of posting on the forums for support.

I guess when I do the new version of the taming Windows Defender tutorial I should also do a second one for the Windows Firewall? :P

Title: Re: Playback Problem
Post by: Bouby on August 21, 2020, 06:10:08 am

It should not be a firewall issue as I tried disabling the windows firewall.