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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: dmeinl on August 24, 2020, 05:50:50 am

Title: Media Server crashes from time to time
Post by: dmeinl on August 24, 2020, 05:50:50 am

Media Center 26 .exe  running as service crashes after some hours running. The signature
   Media Center 26.exe
   26.0.103.0
   5f245116
   ntdll.dll
   10.0.19041.423
   06701e03
   c0000005
   000000000004624e
   15434
   01d678a78f42ebba
   C:\Audio\MC26\Media Center 26.exe
   C:\WINDOWS\SYSTEM32\ntdll.dll
   5039016e-2cdf-487e-8104-d5addf055194

Any advice? Thanks!

Title: Re: Media Server crashes from time to time
Post by: Awesome Donkey on August 24, 2020, 05:51:43 am

It's a ntdll.dll crash. Are you using Bitdefender on your system by chance? If so, that's why.

Bitdefender is known to do DLL injection on apps for its protection module, which in some cases causes instability in those apps which leads to the ntdll.dll crashes. The way around it is to exclude Media Center and all its executables and DLL files within Bitdefender.

Title: Re: Media Server crashes from time to time
Post by: dmeinl on August 24, 2020, 06:19:33 am

Thanks for your hint. No Bitdefender here, just running Windows defender. But I did an exclusion there now. Let's see...