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More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: Wasper on August 24, 2020, 01:42:57 pm

Title: Media Center Crash when switching from video and image file. [Solved]
Post by: Wasper on August 24, 2020, 01:42:57 pm

Hello,

Quite often, when playing a playlist that contains video and image, media center will crash during the time it switches from video to image.  Log is attached.

Title: Re: Media Center Crash when switching from video and image file.
Post by: Awesome Donkey on August 24, 2020, 01:47:16 pm

You might want to also upload the Crash.dmp crash dump file which according to your log is located in the C:\Users\delim00\AppData\Roaming\J River\Media Center 26\ directory.

Title: Re: Media Center Crash when switching from video and image file.
Post by: JimH on August 24, 2020, 02:49:05 pm

And be sure to configure Windows Defender.

https://yabb.jriver.com/interact/index.php/topic,114101.0.html

Title: Re: Media Center Crash when switching from video and image file.
Post by: Wasper on August 24, 2020, 10:16:49 pm

Hello,

I did configure Windows Defender but it still crashing.  When I've tried to attach the dump file yesterday, it said it was too big too attach.  So here it is: https://drive.google.com/file/d/1hAJHV-HcRgQd8iGri44JEKXJuxcj0gjr/view?usp=sharing

Title: Re: Media Center Crash when switching from video and image file.
Post by: Wasper on August 25, 2020, 11:18:50 pm

Hello again,

I'm pretty good to support myself!  I did remove all the usb drivers that I tried to fix my recently now fixed audio usb problem.  I also removed the realtek audio driver because I don't care at all about it!  No more crashes.  My little finger would point on the realtek driver...  Anyway, problem solved.

Title: Re: Media Center Crash when switching from video and image file.
Post by: JimH on August 26, 2020, 06:53:35 am

Thanks for posting what you found.