INTERACT FORUM
More => Old Versions => JRiver Media Center 26 for Windows => Topic started by: umeuguis on August 29, 2020, 10:19:12 am
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MC26 startup screen and intermediate screen are strange
(I am Japanese. The following text uses google's translation, so it may be strange.)
◆I'm not sure how to place an image in a post.
◆ Therefore, please see the attached file converted to PDF.
(Because it can be seen in the way I intended, it is this)
▼Write only the summary here
★ Please tell me about the strange display phenomenon of MC26.
1. Immediately after clicking the icon of MC26, a small image ① appears at the upper left corner of the desktop.
←If you stretch and enlarge this, it becomes the image of ①'.
▲ Moreover, after extending and using it, in the playlist state, as soon as I left it and moved to the next song, it became small ① again.
←Image ② appears immediately after clicking the MC25 icon
(MC25 has no problem)
2. Mysterious Phenomenon 2 (Mysterious Small Screen ③ Appears)
After minimizing the MC26 screen (playlist state) to the task bar, and then leaving it alone and moving to the next song, a small screen ③ appears in the upper left corner of the desktop. come.
▲These phenomena may appear unstable.
▲ I tried various things but it didn't fix.
(See the PDF file for details)
Please tell me how to fix it.
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Have you got the view set to mini view?
ビューをミニビューに設定しましたか？
Byū o minibyū ni settei shimashita ka?
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Thank you Big Spider
I haven't made a mini view.
A mini view is possible, but it's a different display.
This is a standard display event.
Please give me a solution.
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Seems similar problem to https://redmondmag.com/articles/2019/05/14/windows-10-shrinking-application.aspx
The MC Windows is not just minimize but it is also clipped.
I would suggest (do one at a time ... no need to do all if one works)
1. set DPI (Windows Display Property -> Scale and Layout -> Change the size of text, apps, and other items) to 100% ... if you have 2 monitors - set to 100% on both
2. update display drivers
3. reinstall MC26
4. update your Windows to latest
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私は何を言うことができますが、そのtijはここであなたの男です
Watashi wa nani o iu koto ga dekimasuga, sono tij wa koko de anata no otokodesu
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Thank you tij
1. The display setting is 100% originally.
(4K setting is "3840 x 2160")
2. I updated the display driver to the latest, but it didn't work.
3. I tried restoring MC26 again, but it didn't work.
4. I uninstalled MC26 and reinstalled it, but it didn't work.
→The screens of ①, ②, and ③ will appear. It appears unstable.
▲ If you move the MC25 in the same environment, no problem will occur. It's comfortable.
→ This seems to be a problem in MC26. ? ? ?
◆Please give me a solution
◆Please check the attached PDF file again. There are details about my PC environment and what I did.
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I notice in your screenshot you have MC shortcut. Are you starting MC26 from shortcut?
In that case... right click on shortcut choose
[Properties]->[Shortcut] ... there under [Run] choose "Maximized" or "Normal window" ... do not choose "Minimized"
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Thank you tij
It didn't work even if I changed the size of the shortcut of MC26 shortcut property at the time of execution.
No matter whether you choose normal, maximized or minimized, the result will only appear the same small screen of ①.
◆ After this, I want to try a complete uninstall of MC26.
But I'm worried about what will happen.
If you know that this method is dangerous, please tell me what it means.
▲ At the beginning of uninstalling MC26, you have two choices. (→ according to the attached file screen (Japanese))
One is to delete the registry.
The other is to delete the library files as well.
I tried the first one, but it didn't work.
→ Is it okay to just make a backup of the library?
★Please tell me the difference between the two and the precautions to take when executing.
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Can you try starting MC26 from C:\Program Files\J River\Media Center 26
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Don't change anything in the OS (shortcut picture above).
Change your font size to something smaller. Try another language, just to see whether the problem changes.
Uninstalling probably won't help. Back up your library first if you do try it.
Re-installing is OK.
Strange problems often have strange causes. A video driver, for example. Other programs affecting display. This problem is very strange.
Don't try Mini View until Standard View is working correctly.
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▼ Thank you tij
I tried to click Media Center 26.exe directly from C:\Program Files\J River\Media Center 26.
→ As a result, the same small screen of ① appears.
★I made this a shortcut and clicked from there, but it was the same.
→ The result is that the same small screen of ① appears.
(↓ The attached image of ① appears)
★ If you have any other things to try, please let us know.
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Thank you Jim H
→It is very encouraging for me to see this by Jim H.
▼ What I tried
1. I tried reducing the font size.
→ Display → Size → 50%. The result was the same ① appearance.
→ 100% and 70% were the same results.
2. I tried different languages.
→ I changed to English. The result was the appearance of the same small screen ①.
→ I changed it to German. The result was the same ① appearance.
★ Please let us know if you have any other things to try.
★Complete uninstall will be stopped.
★ After this, change the monitor to another old monitor and try.
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The font size is a different setting. It's in Options > Tree & View.
Try other skins.
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▼ Thank you Jim H
1. Changing the font size in Options> Trees and Views didn't work either.
2. It didn't work even if I changed to another skin.
3. It was the same even if I changed the monitor to another old monitor.
4. Change the size of characters in Windows 10 and change the overall size. It was the same even if I did this.
5. There is one mysterious thing.
→ When you move to the next song after changing the screen position and size while playing a playlist, the screen will return to its original position and size. ..
→ However, if a file with only sound and a file with video are mixed, if the next song is a file with only sound, the song will start without returning to the screen.
→I will explain with the example of the attached file below.
It does not return when moving from ① to ②. (No change)
When moving from ② to ③, the screen returns to the original position and size.
→ It does not change when moving from sound only to sound only.
★From this, it can be seen that a strange phenomenon occurs only when moving to the next video.
→ What does this mean?
◆Please tell me what to try next.
◆ I'm thinking of doing a Windows 10 system restore.
→ The restore point is one and a half months before the trial version of MC26 was installed.
→Please tell me if there are any notes.
★ However, I think that if I do this, it will only repeat itself.
★In order to investigate the cause, I think it's better to keep trying as it is.
★For that, I need your next advice.
★★ What I don't know most is that the MC25 works well in the same environment.
→ What does this mean?
→ Is there a problem only with MC26?
★ Is there the same phenomenon with other people?
▲Please give me some wisdom.
→ For example, items such as display options in the MC26 and other programs that affect the display
▲That's all for now.
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This isn't a problem we're seeing commonly. It may be something unusual about your display. Bad video driver is always a possibility. Older ones may sometimes be better.
Are you using any other software that affects video display?
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I am running out of ideas ... really strange behavior especially considering MC25 is working properly
Can you describe your system... Windows full version ... GPU make and model ... GPU driver version ... which antivirus you using
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▼ Thank you Jim H and tij
◆→My PC environment is as follows.
1. Windows10 Home ver is 1903
2. The graphic board is RADEON RX 580 8G GDDR5,
→ To be exact, "SAPPHIRE-NITRO+
RADEON RX 580 8G GDDR5 OC
SA-RX580-8GD5N+001V2/11265-01-20G''
▲ Incidentally, this graphic board has a history of being replaced with a new one after the first purchased product had a problem after 10 months.
→ The symptom at that time was that a "sandstorm" appeared 4 times at startup, and a strange noise was heard.
I sent this out for inspection and a new one was sent.
3. The GPU driver version is
① The latest is "win10-radeon-software-adrenalin-2020-edition-20.4.2-may25.exe"
② The old one is "Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.3.4-March23" (the one on the attached DVD)
▲ The environment was old ② until recently. (But this is still a strange phenomenon)
→ I changed this to the latest one of ①, but it did not improve. Currently this state.
★In case of old monitor, if it is a new ②, etc., the "Sandstorm" screen will appear when the PC is started, so it was set to the old ②. (Old monitor is "HYNDAI-W240D")
→ Even if the new monitor is the latest ①, the "Sandstorm" screen does not appear when the PC starts.
(The new monitor is "iiyama ProLite XB2779QQS-S1" (5K compatible)).
4. The antivirus I'm using is
"Kaspersky Internet Security"
5. The PC is a mid-range tower desktop PC that I made one and a half years ago, and the CPU is "AMD Ryzen 5 2600 BOX",
The motherboard is "ASRock X470 Taichi",
SSD 500GB, HDD 4TB,
that's all. Please tell me what you understand.
Thank you always.
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Uninstall Kaspersky. Not disable. Uninstall.
3. The GPU driver version is
① The latest is "win10-radeon-software-adrenalin-2020-edition-20.4.2-may25.exe"
② The old one is "Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.3.4-March23" (the one on the attached DVD)
Sometimes manufacturers install their own software in addition to the drivers. You only need the drivers. Anything that can control the display could cause problems.
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Antivirus do interfere with MC. You need to set up exceptions in AV to not interfere with MC.
New major version of MC require you to set up AV for it. Whatever you did in Kaspersky to make MC25 work, you need to do for MC26.
Each Antivirus setup is different. Unfortunately I cannot help you with Kaspersky as i am running Bitdefender.
My advice ... look into each Kaspersky setting carefully ... and if you see some settings for MC25 ... do exact same settings for MC26.
if that fails ... try to uninstall Kaspersky as JimH suggested (you will need to configure Windows Defender as it will take over AV functions ... see this https://yabb.jriver.com/interact/index.php/topic,114101.0.html by Awesome Monkey on how to set up Windows Defender)
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Uninstall first to see if Kaspersky is the problem.
In fact, using Windows Defender only is a better solution.
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▼ Thank you Jim H and tij
(Since I don't understand English well, I am writing with google translation. Sorry for the late reply.)
1. I checked the contents of Kaspersky and saw it.
→ In "Application Management", MC24, MC25, and MC26 were all "permitted" (trusted) for JRiver startup and restrictions.
→ Kaspersky did not disturb the MC. I think.
(See attached image ① below)
2. As a precaution, I uninstalled Kaspersky Lab.
→ I moved MC26 without Kaspersky, but it was the same as before.
→ The strange appearance of the screen was the same regardless of the presence or absence of Kaspersky.
(So I reinstalled Kaspersky)
3. Windows Defender was disabled.
→ Windows button → Windows security → Application and browser control → Provider management → According to the screen shown in.
(See attached images ② and ③ below)
4. I'm not sure,
I saw "https://yabb.jriver.com/interact/index.php/topic,114101.0.html", but I'm not sure.
→ "Windows Defender can and does interfere with JRiver Media Center's ability to playback all your media files." → (It says so.)
★ If Windows Defender is disabled, that's fine.
→If you don't have Windows Defender, isn't the MC26 in the way?
→Isn't it all right to have Kaspersky alone?
▲ So far, I was able to confirm.
→ If I am misunderstood, please let me know.
★ Please give me a suggestion for what to do next.
Thank you always.
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★ If Windows Defender is disabled, that's fine.
→If you don't have Windows Defender, isn't the MC26 in the way?
→Isn't it all right to have Kaspersky alone?
I would recommend using only Windows Defender and configuring it.
But what you've learned probably means that the more likely cause is the video hardware and driver. You said you installed what came on the disc, but sometimes that can cause problems. You could try removing that and installing only the video driver. Search for it online and download it from the manufacturer. When you install, read carefully and install only the driver.
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korewa tabun MC ni kankenaku Windows ka radeon doriba no shiwazadesuyo.
things you can still try:
- use only Windows Defender (configured for mc)
- remove driver software 20.4.2 and install driver 20.8.3 date 20.08.27 = https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580
- check for conflicts and/or try different Windows scaling (settings Display) and Radeon Adrenalin scaling
- try windows file explore folder option: view>option>folder options>view> restore previous folder windows at login = off (after expanding mc26 window)
- change high dpi scaling for Media Center 26 exe/shortcut >file properties>Compatibility>Change high DPI settings (after expanding mc26 window)
* combinations of above
* reboots if necessary
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▼ Thank you B4Unyu and JimH
★I'm trying various things, but something went wrong.
★ Right click on the MC26 short cut → Compatibility tab → "Change high DPI settings"
After trying this variously,
→ After uninstalling MC26 and reinstalling it,
→ After I click the MC26 shortcut
A small window "Media Center is installed on another OS. Please install Media Center again" appears,
→ MC26 cannot be started.
★ The same repeats how many times I reinstall the MC26.
→ Please tell me how to properly reinstall MC26.
(★ mysteriously, MC25 works comfortably without any problem)
★What does this message mean?
★ What is another OS?
please answer.
★I will let you know what I tried and the results next time.
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▼ Thank you everyone
▼I'm sorry. I solved it myself.
→ The problem with the above post has been resolved by restoring my properties.
→ Right click on MC26 shortcut → Properties →
→Compatibility tab→Chon mark here is all blank→
★ Now it's back to its original state.
▲ However, the mysterious screen problem remains.
→ From now on, I will try various things again.
Thank you for all suggestions
Please continue to give me advice.
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Thank you B4Unyu and JimH, everyone.
▼I will let you know what I tried after that and the result.
1. Views of folder options
→ Explorer → View → Folder options → View tab → □ Show previous folder window at logon
→ The result was the same whether I put a check here or not. (Whether MC is displayed or not)
2. Change high DPI settings
→ Right click on the short cut of MC26 → Compatibility tab → "Change high DPI setting" below → I tried by selecting three items, but → It seemed to be fixed temporarily, but After restarting, it was back again.
▲ However, be careful not to mess with this tab because you will not be able to start MC like the above post.
★ I fixed it by leaving all the checks in this tab blank
3. I compared all the tabs of the MC25 and MC26 properties.
→ There were some differences (Owner, MC26 is Administrator, etc.)
→This difference became the same by rebuilding the short cut.
★In addition, I tried rebuilding the short cut of MC25, but this MC25 also works comfortably without any problems.
★In addition, while doing various things, the MC25 sometimes showed a small screen ① at the start.
★ However, this is unstable, and it may or may not come out.
★ Currently, there are two new MC26 and MC25 short cuts in the desktop.
→When switching between the two, a dialog appears saying "Do you want to allow this app to make changes to the device?"
4. I compared in detail whether there is a difference in the option setting of MC25 and MC26.
(The MC26 had a few more menus, but it was the same when I tried it)
→The setting contents of both options were the same.
→ It is still unknown why only MC26 is strange.
▲ So far, please let me know if there are anything I should try.
Thank you everyone. I will think further and try various things.
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Try installing an older video driver. Download it from the manufacturer. Uninstall the video software you installed earlier for that video hardware first. You only need the driver. An older driver may work better.
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▼ Thank you JimH and B4Unyu
1. The old graphic driver for Windows 10 doesn't seem to be on the internet right now.
2. A safe site with a new driver is AMD's site, which B4Unyu also told me in Reply #22,
I know from the beginning that it is "https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580".
→ However, old drivers do not appear here.
3. There are no older graphic board manufacturers (ASK).
→ "https://www.ask-corp.jp/supports/ati_driver.html''
(For some reason, it was before 2017.)
▼ How to find AMD's graphics driver for Windows.
4. I've had a hard time downloading a driver from a bad site before. (The "DriverHub" site is the worst)
→ After that, the download only uses safe site.
(There are some sites that check if the site is safe)
5. Even if I search various secure sites with old drivers (for Windows) for "AMD RX 580" in Japanese, it doesn't appear.
→ It seems that the release of past versions for Windows has stopped.
6. So, it would be helpful to find a safe site with an old driver in an English search. (Official site is better) (because I don't understand English well)
→ My graphic board is exactly "SAPPHIRE-NITRO
RADEON RX 580 8G GDDR5 OC SA-RX580-8GD5N 001V2/11265-01-20G [PCIExp 8GB]"
7. In addition, some old drivers remain in my C:AMD folder.
→The following files. (With set-up file)
① radeon-software-adrenalin-2019-19.9.2-minimalsetup-190923_64bit
② radeon-software-adrenalin-2019-19.10.2-minimalsetup-191024_64bit
③Win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-19.4.1-Apr3
④Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.3.4-March23
⑤Win10-Radeon-Software-Adrenalin-2020-Edition-20.2.1-Feb3
⑥Win10-Radeon-Software-Adrenalin-2020-Edition-20.4.2-May25
★ Among these, re-installable are ④, ⑤, ⑥
→ ①, ②, ③ can not be done because a small window of "Setup has detected an incompatible build Setup will now exit" appears at the beginning of the installation.
→ ⑥ is the environment up to yesterday, ④ is the first environment, both of which have the problem phenomenon.
→ Today, I re-installed ⑤. Currently this environment.
8. The current situation of problems in my environment is still unstable.
→ Currently, I have rebuilt the Shortcut,
MC26 (64bit), MC25 (64bit), MC24 (32bit) are placed on the desktop. (MC20-MC23 have been deleted. Should have been left.)
9. It is unstable even after rebooting several times.
①: A small screen appears in the upper left at the start,
②: When minimized and placed on the task bar, a strange small screen appears when the song changes,
③: If the position of the screen is changed on the middle screen, it will return to the original position when the song changes.
→MC26 shows ①:, ②:, ③:. MC24 is comfortable and works smoothly. If I click MC25, it will be after the screen for administrator confirmation, but it will work without problems.
→ However, these are unstable, and the MC 24 and 25 sometimes show a small screen of ①:.
Immediately after restarting, there are times when ① does not appear even with the MC26.
★As a result, I think that changing the driver won't fix it? How is it?
The above is an unstable situation.
★ What is the cause of this? .. And how can I fix it?
★ Please let me know if I still have something to try
Thank you.
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If you have another machine, please try to duplicate the problem on it.
Or a different video card.
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so other MC versions have this problem too?
hmmm ... do you use some tools/utilities that modify Windows behavior?
Do other programs besides MC that behave like this?
Check main executables properties (not shortcuts) to see if compatibility mode are enabled on them.
It’s possible the problem can be as simple as your keyboard or mouse not working properly (try to use different keyboard and mouse).
If your motherboard/cpu have build in GPU (most do) ... try using that instead of AMD ... just to see if problem is there too.
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▼ Thank you Jim H and tij
1. I tried it on another PC.
→ Install MC26 trial version on another computer (SONY VAIO SVE1713AJ).
(The installation was done by copying and clicking the same set-up file (ver26.0.106).)
★ When I run MC26 with the trial version (30 days left),
→ ①: When I clicked on the short cut, the startup screen appeared in a medium size.
→ ②: However, if the position of the screen is changed in the middle screen, it will return to the original position when the song changes. (In the same way, click the stop button to return to the original position.)
→ ③: Also, when the song is minimized and placed on the task bar, if the song changes, the middle screen appears without permission. (You won't be left in the task bar)
▲This phenomenon occurred.
→ It was the same after rebooting.
→ What does this mean? (Why does this happen even though it is another computer?)
2. Go back to my desktop computer,
(1) → It was the same even if I changed the mouse.
(The same phenomenon remained with another USB mouse and PS/2 mouse)
(2) → There is no problem with video playback programs other than MC26.
(Microsoft's "Movie & TV", 5K player,)
(3) → I checked the properties of the C: executable file instead of the shortcut, but the compatibility mode was blank as well.
(4) → When MC26 ends, if you do "ctrl" + "MC26 ✖", the screen at the end of the previous time will appear at the next start. I tried to do it, but it did not change due to an unstable phenomenon.
▲This is the report of what I did today.
Above 1. Is strange. ? ? ?
Thank you
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What is the full version of MC26? 26.0.107 is available.
The fact that other programs work does not eliminate the video driver as the cause. That's just how bugs work.
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▼ Thank you Jim H
1. The MC26 ver on another my PC is currently 26.0.107.
→ It seems that the second import was automatically performed immediately after the installation, and it became "26.0.107".
→ Yesterday's phenomenon report is about this environment.
→ If the same phenomenon occurs even though the video driver etc. is in a completely different environment, it seems that there is a bug on the MC26 side.
★ Please check if this phenomenon occurs on other people's PCs.
→ ①: When I clicked on the short cut, the startup screen appeared in a medium size.
→ ②: However, if the position of the screen is changed in the middle screen, it will return to the original position when the song changes. (In the same way, click the stop button to return to the original position.)
→ ③: Also, when the screen is minimized and placed on the taskbar, if the song changes, the middle screen will appear without permission. (You won't be left in the task bar)
(The story when you click the "-" button on the upper right)
2. Just in case, I will replace it with another video card and check what happens.
That's all for now. Thank you.
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Last time I saw a report like this that didn't respond to changing the Windows DPI settings, or font sizing in MC, and other issues discussed, the problem was caused by the Language MC was set to use. I believe high DPI screens were handled slightly differently in Asian languages, either in Windows or MC, I'm not sure. It could have actually been the language that Windows was set to. It certainly was a combination of Language and other settings. It may have been fixed with a video driver update.
Sorry I can't remember more detail. There is probably a thread on the forum about it somewhere.
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Last time I saw a report like this that didn't respond to changing the Windows DPI settings, or font sizing in MC, and other issues discussed, the problem was caused by the Language MC was set to use. I believe high DPI screens were handled slightly differently in Asian languages, either in Windows or MC, I'm not sure. It could have actually been the language that Windows was set to. It certainly was a combination of Language and other settings. It may have been fixed with a video driver update.
Sorry I can't remember more detail. There is probably a thread on the forum about it somewhere.
Looks like you using some skin for MC ... try changing skin to default to see if problem persist. If problem gone then it’s the skin that has problem.
If problem persist, then try standard skin with English user interface to see if it’s Japanese User Interface that’s causing the problem.
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▼ Thank you tij and RoderickGI
★ I tried changing the skin by changing the language state, but it didn't work.
1: I changed all the skins on MC26 in Japanese and tried them one by one, but the problem was not fixed.
→ A small screen appears in the upper left when starting. etc
2: I tried the language status in English, but the problem was not fixed.
→ However, at the time of start, the middle screen often appears around the center.
(There was also a skin with a small screen on the upper left.)
(When I tried the same thing before, there were many cases where a small screen appeared?)
→ After moving the position of the middle screen, it will return to the original position when moving another video.
3: The same result was obtained in Spanish.
★ It seems that the cause is neither language nor skin.
(However, the appearance of the phenomenon is unstable.)
★ Also, I tried it before,
→ If the next song is a sound-only file, the song will start without returning to the screen. → («Reply # 13 on: September 03, 2020, 06:49:02 am»)
▼ In addition, RoderickGI's reply says that there may be a problem only in the environment where the language is Japanese, so check "Media Center in Japanese" to see if other Japanese have the same phenomenon. I would like to post.
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(2) → There is no problem with video playback programs other than MC26.
(Microsoft's "Movie & TV", 5K player,)
i am really confused now. From above quote it looks like the problem occur when you play video files.
Can you be more precise ... when does problem occur ... when you start MC? ... after finish playing video? ... after finish playing audio? ... during playing audio?
EDIT: i can get similar behaviour out of MC if video playback changes resolution of the screen ... then MC changes resolution back after video finished playing.
Playlist you mention earlier ... is the playlist is audio files only, video filrs only, or mix of video files with audio files?
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▼ Thank you very much, Mr. tij
1: The phenomenon is summarized below.
→ Phenomenon (A): When I click the shortcut of MC26, the startup screen appears in the upper left with a strange small screen.
★ Note: (Addition after posting: This small screen changes the image when you change the skin, and all are small)
→ Phenomenon (B): When the screen is medium size while MC26 is in operation, if the position or size of the screen is changed. If you move to another video file, the position will return to the original position.
(Similarly, clicking the stop button also returns to the original position.)
(Note: It will not return if the next is a music file. It will return if it is a video file.)
→ Phenomenon (C): (When the "-" button on the upper right is clicked)
Also, when the screen is minimized and placed on the taskbar, if it changes to the next video file, a medium screen (or a strange small screen) will appear without permission. (Doesn't stay in the taskbar)
(Note: It will not appear if the next is a music file. It will appear if the next is a video file.)
→ Phenomenon (D): (I noticed today) If you click another video file on the middle screen, the screen will be maximized without permission.
(Note: When the music file is clicked, the maximized screen does not appear on its own. The middle screen remains.)
★ However, these appearances are unstable and sometimes appear normal.
(Note: The appearance of phenomenon (A) may change after restarting)
(Note: The appearance of phenomenon (A) may change when the skin is changed, etc.)
2: Arrangement when a phenomenon occurs
Case (1): When MC26 is started → Phenomenon (A)
Case (2): Playing a video file on MC26 → Phenomenon (B) and Phenomenon (C) and Phenomenon (D)
Case (3): Playing a video file on MC26 → Next playing a music file → Nothing happens.
▼ → I will explain with the example of the attached file below.
When moving from ① to ②, the position of the screen does not return. (Does not change)
When moving from ② to ③, the screen will return to its original position and size.
Note: → It does not change when moving from a music file to a music file.
3: Operation of other video player programs
★ There are "Movie & TV", "Windows Media Player", and "5KPlayer" in my PC.
→ All of these work without any problems.
→ It is the same even if the resolution is changed.
▲ Is this the answer you are looking for? ..
(I didn't quite understand the meaning of "EDIT"?)
Thank you always. Please continue to solve the problem.
-
It seems you have two problems:
1. at start-up
2. playing videos
Lets troubleshoot one at a time to avoid confusion
for (2)
* start playing video file (not video file in playlist) will always play in full-screen (someone correct me here if I am wrong ... I am not aware of any settings that will start playing video not in full-screen ... if someone know ... please do tell)
thats → Phenomenon (D): (I noticed today) If you click another video file on the middle screen, the screen will be maximized without permission.
* now to playlist ... if your playlist starts with video ... it will be played full-screen
if your playlist starts with audio ... when video file in playlist is played it will be played in Display (not full screen)
I did a bit of testing ... and it seems when video starts playing - MC remembers its position/size ... so when video stops - MC returns to position/size when video starts playing
thats → Phenomenon (B): When the screen is medium size while MC26 is in operation, if the position or size of the screen is changed. If you move to another video file, the position will return to the original position.
this behavior make sense for video playing in full-screen ... and I can imagine its pretty annoying for your use case ... unfortunately I do not know how to solve that
* when video starts playing in playlist ... it will bring MC out of minimize state
thats → Phenomenon (D): (I noticed today) If you click another video file on the middle screen, the screen will be maximized without permission.
I assume thats what developers intended ... if video file is playing, why playing it in minimized mode ... unfortunately I do not know how to solve this too
-
Options > General > Behaviour > Jump on play (video)". Defaults to "Display View" to give you a full screen view, but can be set to Playing Now in various ways.
In fact, search for "Jump" in the Options dialogue and inspect/learn all settings. i.e. "Jump to windowed display mode when playback is started externally".
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▼ Thank you very much, Mr. tij
1: On my PC ("Movie & TV", "Windows Media Player", "5KPlayer",), when I click the video file of the HDD folder directly,
Play starts at a medium screen size. (→ Not full size from the beginning)
→ It is the same even if I first click the video playback software and then select and play the video file.
→ After that, I can go back to full size screen or restore it as I want. (There is no selfish behavior like MC26.)
2: With MC25, phenomena (A), (B), (C), and (D) do not occur.
→ This phenomenon occurs only in MC26. That's the problem.
→ Does this phenomenon occur only in MC26 even though it is the same PC environment? It can only be considered that there is a bug on the MC26 side.
3: Today, there was a post that another Japanese MC26 user had a similar phenomenon (A). (Media Center in Japanese)
→ The phenomenon disappeared when Windows 10 2040 was used.
However, when checking with the latest IME → "Use an earlier version of Microsoft IME", the phenomenon reoccurs. "
→ Currently, I am inquiring about the details of this person's previous phenomenon occurrence state.
▲ → Now I can't say that the cause is only in my PC environment.
★ → It seems that IME may be related to the phenomenon.
(Especially, it seems that there are many bugs in the new "Japanese IME" and "Chinese IME") (I don't know if it is accurate because it is internet information)
→ My IME ver is "ver 10.0.18362.1 (updated on March 19, 2019)".
▲ Thank you. Please continue to solve the problem.
→ After this, I will try "Options-> General-> Operation" posted by RoderickGI. Thank you RoderickGI
-
1: On my PC ("Movie & TV", "Windows Media Player", "5KPlayer",), when I click the video file of the HDD folder directly,
Play starts at a medium screen size. (→ Not full size from the beginning)
→ It is the same even if I first click the video playback software and then select and play the video file.
→ After that, I can go back to full size screen or restore it as I want. (There is no selfish behavior like MC26.)
How other programs behave is irrelevant to how MC behaves. MC behaves according to settings and RoderickGI pointed us in the right direction (always count on problem to be solved when RoderickGI chimes in :) )
See attached picture ... setting Options > General > Behaviour > Jump on play (video) to NONE will resolve your (C) and (D)
-
Detaching Display might solve your (B) problem
https://wiki.jriver.com/index.php/Detached_Display
-
Thank you tij
★ The improvement result was only phenomenon (D).
1: The reaction result of my PC when the operation (video) at the time of playback is set to "NONE" is as follows.
(Note: Before fixing, it was "Show display")
→ Only phenomenon (D) has been fixed. However, it is unstable.
→ Phenomenon (A), (B), (C) does not change.
Note: I have confirmed this even after restarting the MC26 and after restarting the PC.
2: When "Current playlist" and "Show view" are selected, it is as follows.
→ The result was the same as 1: above.
3: Looking at the same setting of MC25,
→ There is no problem with the phenomenon even though it is in the "display" state before changing the settings.
★ There is something wrong only on the MC26 side. I think.
★ Maybe there is a cause in the menu that changed from MC25 to MC26.
▼ Note: The Japanese option screen of MC26 is as attached below.
★ → In addition, the explanation of the English Wiki that appears in the lower right help does not match the current MC26 screen. (Is the Wiki help old?)
★ → I understand that it is difficult to revise the explanation screen, but at least write the date of description and the corresponding MC version at the beginning of the sentence.
4: When another Japanese phenomenon occurs (inquiry result)
→ Phenomenon (A) has occurred. Phenomenon (B), (C), (D) is unknown because he did not operate it.
→ The environment at the time of the phenomenon of that person is "Windows 10 1909"
→ The person's current IME version is "10.0.19041.1 (2019/12/7)"
→ Currently, when "Switching IME to an earlier version" in "Windows10 2040", the phenomenon (A) occurs.
▲ The problem has not been solved yet, so please continue to support me.
That's all for now. Thank you always.
-
→ Only phenomenon (D) has been fixed. However, it is unstable.
what you mean it is unstable?
-
Thank you, Mr. tij
★ The meaning of "unstable" does not mean that the phenomenon has completely disappeared, but that the phenomenon will occur again somehow. I don't know why it happens.
★ This applies to all of the phenomena (A), (B), (C), and (D).
→ That's all for now. Thank you for your support.
-
Let’s just focus on MC26 and (D) ... can you tell me steps you do to make (D) happen ... with Behaviour setting for video at “none” this should not be happening
-
Thank you, Mr. tij
◆ Is it a procedure to cause (try) phenomenon (D)?
★ First, make the screen state of the medium size MC26, and then
1: When the video operation setting is "None"
(Attachment below "◆ (D) Procedure" None "screen")
→ Double click on any video file → Maximization does not occur.
→ "Display pane" at the bottom left of the screen → Double click → Maximize screen.
→ After that, double click to return to the original size.
2: When the video operation setting is "Current playlist"
(Attachment below "◆ (D) Procedure" Current playlist "screen")
→ Double click on any video file → Maximization does not occur.
→ Click on the image above → Maximize screen.
→ After that, double click to return to the original size.
3: When the video operation setting is "Show view"
→ Double click any video file → Maximize screen.
Note: In this case, double-click any video file to maximize it immediately.
→ After that, double click to return to the original size.
4: When the video operation setting is "Show display"
→ Same as in 3: (Previously it was in this "display" state)
▲ The above is the reaction on my PC. Is it different from your case?
★ Is this the answer you are looking for?
(I'm not sure what you want to know)
That's all for now. Thank you for your support.
-
1: When the video operation setting is "None"
(Attachment below "◆ (D) Procedure" None "screen")
→ Double click on any video file → Maximization does not occur.
→ "Display pane" at the bottom left of the screen → Double click → Maximize screen.
→ After that, double click to return to the original size.
So this solves your (D) problem
→ Phenomenon (D): (I noticed today) If you click another video file on the middle screen, the screen will be maximized without permission.
(Note: When the music file is clicked, the maximized screen does not appear on its own. The middle screen remains.)
If yes, we can move to other problems :) ... I want to make sure (D) is solved ... so less things to worry about :)
-
Thank you, Mr. tij
★ There is something I would like you to check for phenomenon (D).
――――――――――――――――――――――――
▼ Quote from: umeuguis on Today at 11:31:08 am
★ 1: When the video operation setting is "None"
(Attachment below "◆ (D) Procedure" None "screen")
→ Double click on any video file → Maximization does not occur.
→ "Display pane" at the bottom left of the screen → Double click → Maximize screen.
→ After that, double click to return to the original size.
――――――――――――――――――――――――――
▲ Note: In the above case, when you double-click "Display" at the bottom left of the medium screen size, the screen will be maximized immediately. (In the case of my MC26)
▲ However, in the case of MC25, when you double-click this same "display" at the bottom left, the screen is not maximized, the screen size remains medium, and the screen size is displayed large in that range.
Also, double-click to return to the original screen state.
★ Note: This is more comfortable. I like this reaction.
→ When you want to maximize the screen, it is convenient to click the maximize button in the upper right corner.
★ Please be aware that the phenomenon (D) has not been completely solved just by setting it to "None".
That's all for now. Thank you for your support.
-
→ "Display pane" at the bottom left of the screen → Double click → Maximize screen.
→ After that, double click to return to the original size.
――――――――――――――――――――――――――
▲ However, in the case of MC25, when you double-click this same "display" at the bottom left, the screen is not maximized, the screen size remains medium, and the screen size is displayed large in that range.
Also, double-click to return to the original screen state.
★ Note: This is more comfortable. I like this reaction.
→ When you want to maximize the screen, it is convenient to click the maximize button in the upper right corner.
★ Please be aware that the phenomenon (D) has not been completely solved just by setting it to "None".
The behavior of MC26 is consistent with wiki https://wiki.jriver.com/index.php/Detached_Display
To make a Detached Display fullscreen:
> Double-click on it
So what you experiencing is normal.
It is irrelevant how MC25 behaved before - it is changed now in MC26. There is no point in discussing which behavior you prefer, I have no power to change it.
You can either:
1. do not double-click Display pane in order to change size of MC window. Instead use controls on top-right corner of MC windows to do so.
2. if you want to control Display pane size - detach it ... press CTR+6 ... then resize it independently from MC window
3. Request what you prefer to be implemented in MC27 (as it is unlikely any request regarding MC26 will happen)
So to me ... your original description of (D):
→ Phenomenon (D): (I noticed today) If you click another video file on the middle screen, the screen will be maximized without permission.
is solved by setting setting Options > General > Behaviour > Jump on play (video) to NONE
If you agree, we can move on to other problems (I really do not want to leave unsolved things behind as it complicates debugging)
-
Thank you, Mr. tij
★ The current mechanism of MC26 is that way. (Changed from MC25).
If it's different from MC25, I can't do anything more.
→ I didn't know this change (improvement?).
★ Looking at "https://wiki.jriver.com/index.php/Detached_Display", I understood a little.
★ I tried "Detached Display" only for a little bit.
→ I can also do this. (I can freely change the size and position on the independent screen)
→ This is interesting. However, I also wanted the MC25 to retain its comfortable specifications.
▲ I agree with the resolution of phenomenon (D).
▲ Please solve the remaining phenomenon problem. (Also in MC27)
★ Thank you for your polite support and explanation.
→ I hope MC27 will be more comfortable without such problems.
-
I cannot solve (B) and (C) as it seems it is actually a bug. I made a separate thread on it (https://yabb.jriver.com/interact/index.php/topic,126876.0.html) to separate the problem from long discussion here.
Matt from JRiver is investigating it. So chances are good he will able to fix it.
PS. Please do not add anything new to that thread ... keep it short - so developers can easily track what's going on
PSS. meanwhile ... i will look into (A) ... I have to be able to replicate your problem on my PC, before I can do anything ... and so far I cannot do it :( ... but will keep trying
-
What is your Windows 10 version (eg mine is version 1909, build 18363.1082)
-
Thank you, Mr. tij
1: My version of Windows 10 is Windows10 Home, 1903, OSbuild: 18362.1082.
2: It is difficult to understand how to proceed in the future.
(1) I don't understand how to use the following words.
→ "topic", "thread", "subject"
(2): (For phenomenon (A)) Future post exchanges will continue with support posts from tij and others on this topic (thread?).
Does that mean?
(3): (For phenomena (B) and (C)) Matt and others are investigating, and if I post in the future, can I do it in the "Video playback in Display question"?
→ Or I don't write new posts here, or keep posts as short as possible. Does that mean? .. (Your PS is hard to understand))
★ I thank tij for creating the new Topic above.
→ I saw the contents a little, but
"Got curious and tried MC27, same behavior.
I moved back to MC23, my last purchased version. No problems.
26 was money down the drain for me and I won't be buying future versions until this is fixed. "
It is written. (Caffsx)
→ It seems that the current MC27 has not been fixed yet.
→ I hope it will be resolved in a future revision of MC27.
▲ I'm sorry, but please tell me what I can do and what I shouldn't do in the future.
→ I am sorry for the inconvenience caused by posting a long post to you, thank you for everything.
-
Dont worry about (B) and (C) ... JRiver aware of this now and looking into it
For (A) ... can you try following
(1) go to where MC is installed
(2) there should be MC.exe and Media Center 26.exe
(3) for each of them - right click on it to go to Properties ->Compatibility->Change High DPI Settings ... there tick Override high DPI Scaling behavior ... and for "Scaling performed by" choose "Application" (see screen shot attached)
Dont forget to do this for both MC.exe and Media Center 26.exe
Run the program and see if (A) still happens.
PS. this is NOT a solution ... I just want to see if any Windows DPI settings you have affects problem (A)
-
Thank you, Mr. tij
★: The compatibility of the two properties has been changed as instructed.
As a result, the phenomenon (A) still occurs.
(The middle screen appeared only at the beginning, but after that, (A) occurs no matter how many times I start)
→ The two setting screens are as attached below.
→ Note: MC.exe → MC26.exe. Has become
▲ Do you want to leave my two properties (compatibility tabs) as they are, or leave them all blank?
-
no do not leave Compatibility setting ... change it back
let me think a bit on it
-
about (A) does it only happen at the beginning (when you start program)?
What does make (A) go away? Does resizing or maximizing MC window or moving MC window make (A) go away?
And if (A) go away ... and you start using MC normally - does (A) come back during your use?
-
Thank you, Mr. tij
▼: The appearance of (A) is irregular.
1: (A) often appears first. (Sometimes it appears on the normal screen)
2: Once stretched to the middle screen, it remains as it is.
3: After resizing the screen, moving it, maximizing it, etc. → Close the screen → Restart → (A) may appear, or the normal screen may appear.
4: Even if it starts normally, it becomes (A) when it is closed and then restarted.
5: After changing the option settings, it is often the first time to start normally. (When restarted, it becomes (A))
▲ It is unstable.
that's all
-
It is highly unusual for things to happen this random. There might be some program you running that causes this.
If you close all other programs, does MC start as (A)? What programs are running in your tray (bottom-right corner of screen ... usually stuff like antivirus runs in tray)
-
Thank you, Mr. tij
■ This time, I have a nice report.
1: (State until yesterday)
Normally, other programs were not running at the same time.
(A) occurred just by moving MC26.
2: I read and thought about Mr. tij's point. Because it says weird programs may be hidden.
→ Looking at the program on my taskbar, there is nothing strange about it.
→ Next, I checked the startup program.
★ Among them, there was a program called "Wondershare Studio" that I didn't remember.
→ When I searched for this, I found that it was "a program made in China that does a lot of bad things".
→ For example, it is written as follows. "Wondershare Player, a Chinese media player, seems to have a part called" Wondershare Application Framework Service "remaining even after uninstalling. What's more, it seems to be something like spyware that collects information on the PC. ".
★ When I looked at the "Programs and Features" of my control panel, I found this, so I immediately uninstalled it. (I don't remember putting it in)
★ And after rebooting, when I start MC26,
Phenomenon (A) does not appear. Start up on the normal screen.
→ But, (A) may come out again. Because it is unstable.
→ So I tried various behaviors of MC26.
→ There is no strange movement on the medium screen. However, phenomena (B) and (C) still occur.
▲ I tried to start MC26 after restarting and shutting down about 3 times.
→ (A) does not appear. It appears on the normal screen.
◆ I don't know if it was caused only by "Wondershare Studio",
◆ With this, (A) seems to have been fixed.
→ However, the wreckage of "Wondershare Studio" may remain in my PC.
→ For the time being, keep watching. I will decide.
▲ I will post when (A) appears again.
I'm not sure if it's completely fixed, but I'll report it.
→ What remains are phenomena (B) and (C). This will come out. Even now.
Thank you very much, Mr. tij.
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To tij
That's too bad. The previous report will be cancelled.
◆ Phenomenon (A) has appeared again.
→ I don't understand what caused it.
★ I will try a little more.
★ I'm sorry, please continue to support me.
Thank you
-
B and C cannot be solved by us ... Matt from JRiver hopefully will release version of MC that will fix it
regarding that bad program you found and uninstalled ... check again ... bad programs have a way to install themselves back
if you find that bad program is still there ... uninstalling it again likely wont work
-
To tij
■ There are good reports and bad reports.
1: Good report
★ Removed "Wondershare" related debris left on my PC.
→ Only "Wondershare Studio" uninstall
Then it seems that it was not fixed
→ When I searched the C: drive with "Wondershare", about 10 files and folders remained.
→ Deleted one by one. (The program "DVD Memory" was also a "Wondershare" product)
→ After rebooting after deleting, MC26 was restarted, but the phenomenon (A) disappeared.
▲ I rebooted several times and checked, but (A) did not appear. (For now)
2: Bad report
★ (If (D) is resolved) If you click on one of the video files on the middle screen, you should just be in another video file state on that screen.
→ However, the screen jumps to the small (A) state in the upper left corner.
(A new phenomenon (E) has appeared)
★ After this, after changing the tool-> option-> start-up-> "save location" from "start" to "last location",
→ I closed MC26 → restarted it, and it was fixed.
→ After that, I returned to "Start", but (E) does not occur. ?? ??
→ I'm not sure yet, but now it starts up on the normal screen.
★ I still don't know if the cause is only related to "Wondershare".
▲ Currently, this is the situation, so I'll see what happens in the next few days.
→ I will keep an eye on whether (A) and (E) appear unstable.
▲ I will look at the situation after that and report again.
That's all for now.
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Check carefully for this Wondershare ... look in your Task Manager
These type of malware can hide themselves very well ... and in some instances able to reinstall themselves
Check for other potential malware ... sometimes "free" or "trial" software install several malwares with them
I remember having malware that was able to install itself on other computers on same network ... cleaning that was a nightmare
-
Do a Google search on how to remove it. Be careful who you trust. Some malware leads you to "removal" tools that are even worse.
-
Thank you tij and JimH
■ Deleted the mysterious "Program" from the task manager, and the subsequent behavior
(After that, phenomenon (A) and new phenomenon (E) still occur frequently?)
1: Carefully deleted the "Program" that was created by the task manager.
→ First, I will deal with the registry, so I did "Create System Restore Point" and "Back up the Registry".
→ The location of the mysterious "Program" was found by displaying the "command line" of the task manager.
→ It was also found that this is in the C: drive and is related to "wondershare".
→ However, it is not displayed in that place. (It seems to be cleverly hidden)
★ I found a way to delete this by searching.
→ Carefully deleted this.
▲ After rebooting, check the task manager → "Program" has disappeared.
→ However, the phenomenon of MC26 (A) appears again.
2: I also tried disabling the remaining programs on the start-up tabs of other task managers one by one.
→ Eventually, all were invalidated, but (A) and (E) appear.
→ On the right side of the taskbar, I can no longer see the disabled ones, but I can see Kaspersky, Radeon, Bluetooth, Skype, IME, etc.
(But I don't think these are the causes?)
▲ I think. The cause may not be the start-up program.
★ At this point, phenomenon (A) and new phenomenon (E) began to occur frequently.
→ Yesterday's condition is still better.
→ MC26's tool → Option → I tried changing the start-up status in various ways, but it didn't work.
→ I rebooted several times and re-enabled the remaining programs on the task manager's start-up tab.
▲ The current state is MC26's tool-> option-> start-up state.
The mode is "standard display" and the storage location is "last location".
→ In this state, the phenomenon (E) has finally decreased.
→ Phenomenon (A) still appears from time to time.
★ As it is, I will take a look at the situation for a while.
★ What should I do in the future? Please tell me.
that's all.
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To tij
▼: What I did today
★ All the "wondershare" related files that remained in C: Drive and D: Drive were deleted.
★ and also deleted from the trash.
→ I don't know if this is the result, but the phenomena (A) and (E) have not appeared.
(Maybe only for now)
★ MC24 and 25 work without problems.
(Phenomenon (A) (B) (C) (D) (E) does not appear)
→ In MC26, (B) and (C) still appear.
▲ I will continue to look at the situation for a while.
→ If any changes or phenomena occur after this, I will report.
★ After This, What can I try? Please give me a suggestion.
that's all
-
To tij
★ In addition, phenomenon (A)、（E） has appeared again.
(Why is it just after the last (above) post)
★ I don't understand anymore.
★ After This, What can I try? Please give me a suggestion.
that's all
-
Which antivirus you use?
-
Thank you to tij
★ I am currently using "Kaspersky Internet Security 20.0".
→ As you can see in "« Reply # 20 on: September 04, 2020, 05:13:18 am »", this Kaspersky has already been checked.
→ The phenomenon was the same even when I uninstalled Kaspersky and there was no antivirus.
that's all
-
Thank you to tij
★ I am currently using "Kaspersky Internet Security 20.0".
→ As you can see in "« Reply # 20 on: September 04, 2020, 05:13:18 am »", this Kaspersky has already been checked.
→ The phenomenon was the same even when I uninstalled Kaspersky and there was no antivirus.
that's all
sorry ... i forgot this was already discussed ... i also recall you have a laptop with the same problem.
The only thing i can think of now ... is clean Window install (without anything extra including AntiVirus ... and without modifying system DPI and fonts) ... then clean MC install ... to see if the problem persist
If you have spare HDD ... this can be done without affecting your current setup.
I know its a loooong process ... but i really running out of ideas at the moment.
-
Thank you to tij
★ Do you mean to clean install Windows 10?
→ However, if I do this on my PC, I know that all the environment will disappear and it will be new.
(I've done a clean install only once before, but it's hard. I don't want to do it.)
(I think this is a last resort)
▼ There are some problems.
→ Currently, I would like to keep MC25 and 24, which have no problem. What it will be?
→ I don't have a spare HDD.
→ The Windows 10 system is on SSD, not HDD.
→ There is an external HDD. (Used for the current backup)
(Sometimes, I back up the standard functions of Windows 10 to this)
◎ And above all, if my environment disappears, I think it will not be possible to investigate the cause of this phenomenon.
→ Still, do tij and JRiver allow this?
★ What I don't understand is the fact that the same phenomenon occurred when the MC26 was installed on a completely different personal PC.
(Also, it seems that it could be the same as this)
▲ I think there is something to be done before that.
1: System restore
→ The trial version of MC26 was installed on August 3rd.
→ The restoration point left before this is July 15th.
★ However, at this point, there is an example of "wondershare". So it seems that the same thing will be repeated again.
(Here, even if you delete "wondershare", it seems that the environment will be the same as today.)
2: What happens if MC26 is uninstalled and then re-installed in today's environment?
(What is different from before is that there is no "wondershare" ?? state)
3: Is there anything? Please tell me.
that's all
-
this is only a suggestion (as a test,) to see what happens by lowering the display resolution to 1920x1080. i think it has been suggested before but it if you haven't yet.
do this:
1. Change resolution to 1920x1080 within your radeon driver settings.
1a. Also, make certain there is no active scaling being done within these settings.
2. In Windows Display settings, set the scaling to 100%
and...
2a. the "Make Text Larger" is set to 100%.
2b. check resolution is the same as driver's 1920x1080
3. In MC set view>size> to 100%
3a. set font size in options to default size (japanese size = ?)
restart PC.
-open MC and stretch window to preferred size.
-open couple of other application/explorer windows (anything)
-try cascading the windows from the taskbar (right click), also try tiling and 'side by side'
- close the windows and leave the MC window open.
- close MC
-start MC to see if it opens at the last position and size.
by lowering resolution it may verify there is something odd with the interaction of your 4K display, driver and Windows.
i suggested this, because the only way i can get the MC window as small as yours, and smaller, is by altering these settings. after making the window the smallest size possible by dragging the corner (it has a stop limit,) changing these settings, you can drag window even smaller, beyond the previous stop limit, by dragging the corner again. other odd phenomenon with MC window sizes and positions were present. text being too big... window positions being off screen...
(this is with a 4K tv used as a monitor at 1920x1080 and changing to 4k resolution)
note, however, i have not experience your continuing phenomenon A. i also do not think this is a MC issue.
if your window continues to open small in the upper left position, this is a guess but, maybe there is a value written within the registry to open MC at this size and position.
maybe the value got written by a desktop utility used in the past (or malware) that can open program windows in a selected size position? this might explain the phenomenon appearing on the laptop..?
perhaps the same or similar desktop utility with this feature can correct the size/position -but i can not recommend one. -i also can not help with the registry.
you mentioned you could not find the link to the older Radeon drivers on the AMD site. the link is there under small text "previous drivers"
https://www.amd.com/en/support/previous-drivers/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580
Only a fyi:
-my windows version is 2004 build (19041.508) x64
-windows update KB4571756 caused random 'crash to desktop' of MC with access violation of avcodec-lav* dll. Uninstalling the update fixed it. after reinstalling update KB4571756 the violation has not occurred.
-i am using an old version of nvidia driver 446.14 with an older version of hdaudio driver from 442.74. i do this because this hdaudio driver is the only one i know of that allows my receiver to properly (auto) change between hdmi and analog inputs without manual intervention. this is the best/stable combination for my pc. (latest driver is 456.38). my point is the newest driver may not always be best -use what works.
i hope you find a fix. my suggestion is to stick with the help you are receiving from tij and JimH. i am not trying to provide a solution of any sort, but at best, maybe a spark to an idea that will help.
ganbare umeuguis
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Thank you B4Unyu
★ (In Windows display settings), I changed the resolution from 3840 x 2160 to 1920 x 1080. (→ A worse phenomenon appeared)
★ (in radeon driver settings), I don't know how to make it 1920x1080, so I haven't done it.
(GPU scaling remains off (disabled). When enabled, the characters "5K" appear?)
＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊＊
▼ I don't even know what I've tried so far, so
▼ Sort by item of what I have tried so far
1: Display driver related
(1) I installed an old video driver.
④ Win10-64Bit-Radeon-Software-Adrenalin-Edition-18.3.4-March23
⑤ Win10-Radeon-Software-Adrenalin-2020-Edition-20.2.1-Feb3 (currently this)
(2) Since I don't play games, the above settings are simple. (I'm not sure about the settings and method?)
→ Graphics setting is "standard", display scaling is off (invalid)
2: Suspicious program related
(1) Uninstall of "Wondershare Studio"
(2) Deleted "Wondershare" related debris
★ C: drive and D: drive "wondershare" related files were all deleted.
★ and also deleted from the trash box.
(3) Delete the "Program" that was created by the task manager.
★ I also tried disabling all the remaining programs on the start-up tabs of other task managers.
(Currently, as attached below. Please tell me if there is something that seems to be related to the phenomenon)
3: Antivirus related
(1) I uninstalled Kaspersky.
→ I moved MC26 without Kaspersky, but it was the same as before.
★ Windows Defender was disabled.
(2) I checked the contents of Kaspersky.
→ In "Application Management", MC24, MC25, MC26 are all "permitted" (trusted) for starting and limiting JRiver.
★ Currently using "Kaspersky Internet Security 20.0"
4: Windows 10 related
(1) Change the size of characters and the overall size from "Easy operation" of Windows 10.
(2) I tried various ways to turn off and on "window snap" that appears in the search for "windows10 window size is not remembered".
★ Another Japanese phenomenon disappeared when Windows 10 2040 was used.
However, when checking with the latest IME → "Use the previous version of Microsoft IME", the phenomenon reoccurs. "
★ My current version is Windows10 Home, 1903, OSbuild: 18362.1082
5: PC environment related
(1) I tried it on my other PC (SONY VAIO SVE1713AJ). Does the same phenomenon occur? ?? ??
(2) I changed the monitor to another old monitor.
(3) I changed the cable from DisplayPort to HDMI.
(4) The mouse was replaced. (Same for another USB mouse and PS / 2 mouse)
(5) View of folder option,
→ Explorer → View → Folder option → Display tab → □ Display the previous folder window at logon
(6) I tried to reduce the font size.
(7) I changed the resolution from 3840 x 2160 to 1920 x 1080. (A worse phenomenon came out)
★ My IME ver is "ver 10.0.18362.1 (updated on March 19, 2019)"
6: MC26 related
(1) MC26 was uninstalled and then reinstalled.
(2) Restore was executed again
(3) Updated MC26ver from 26.0.98 to 26.0.103 (currently 26.0.107)
(4) Click the installation key (.mjr file) → Small window of "License has been installed"
(5) I tried to restore the library by selecting the Zip file at the end of the Library Backups of MC25, which has no problem.
(6) I changed the language status and changed the skin.
(7) Option> General> Operation> Playback operation (video) is set to "NONE".
（８） I tried changing the state of the tool-> option-> start-up in various ways.
★ In the current state, the mode is "standard display" and the save location is "last location".
(→ When closing the MC, a screen appears that seems to memorize the position and size for a moment?)
(★ However, the rise will appear in the last playlist screen state ??) ("JRiver characters" will not appear?)
(9) C: MC26.exe and Media Center 26.exe properties → Compatibility → Change high DPI setting
(10) I compared in detail whether there is a difference in the option settings of MC25 and MC26. → Same?
★ There is a menu that has been added, but I'm not sure? ..
★ Is the explanation of "help" old?
(11) Start MC26 from C: \ Program Files \ J River \ Media Center 26
(12) Reconstructed short cut
(13) Right-click and select the MC shortcut,
Select "Maximized" or "Normal window" under [Properties]-> [Shortcut] ... [Run] ... Select "Minimized" ★ No matter which one you select, it is the same
▲▲ That's all, but the order I tried is out of order, so I think it's worth trying one again in the current state (isn't there "Wondershare"?).
▲ If you look at the above, if you know a lot of things in detail, you may still be aware of the things to try. I expect
◆ I came up with a try (tell me if it's okay to try it)
→ Try uninstalling the display driver. → Windows 10 may bring a general-purpose driver without permission?
★ The current monitor driver is a "general purpose PnP monitor".
(In my device manager, it says "General purpose PnP monitor". This doesn't cause any problems.)
★The monitor name is "iiyama ProLite XB2779QQS-S1"
→ Can't find a driver for "iiyama" support?
that's all
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Try not to load logitech software at startup
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Thank you tij
"Logitech" is a program of wireless mouse operation settings.
★ I swap the right and left mouse buttons and always operate the mouse with my left hand.
If I disable startup, I have to set it every time, which is a bit annoying.
(→ This time, I disabled it and set it every time from the place where I pinned it to the taskbar.)
★ It seems that the phenomenon (A) has nothing to do with either "valid" or "invalid".
▼ I found one thing.
→（８） Tool → Option → I tried to change the state of start-up in various ways.
★ In the current state, the mode is "standard display" and the save location is "last location".
(→ When closing the MC, a screen appears that seems to memorize the position and size for a moment?)
▲ At this time, if I click "Pause" and then close it, the above moment appears, but if I click "Stop" and then close it, the above moment does not appear.
(→ Both may not be related to the appearance of the phenomenon?)
that's all
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★ I searched and tried various things this week
1: Deleted all suspicious files in the PC with Kaspersky's "Complete Scan".
→ As for the result, the phenomenon remains the same.
2: I saw a lot of task managers.
→ There are 68 back ground processes in the process tab. There are 92 Windows processes.
→ In the service tab, there are more than 110 running programs and about 200 stopped programs.
★ Anyway, I found a lot of programs working behind the scenes.
3: I thought that some of these might be the cause of the phenomenon.
★ Then, I found out that it can be checked with msconfig (system configuration), so I tried it.
(1) "Diagnostic start-up" (minimum? System environment)
→ "System Configuration" → General tab → Diagnostic start-up → Reboot
→ Click MC26 →
The MC screen appears, but when I click on the video file, a small window "Cannot start playback" appears.
→ In addition, a small window "Cannot play audio because Windows audio service is not enabled" appears.
→ In the sound control panel, there is nothing in the playback tab, and the message "Audio device is not installed" is displayed.
▲ In the "diagnosis start-up" state (minimum system environment), it is not possible to try playback of MC26.
→ ★ Please let me know if there is a way to make sound in this state.
▲ However, it was confirmed that the screen phenomenon (B) occurred.
→ This minimum? Even in this system environment, the phenomenon problem of the MC26 screen occurs, so it seems that the cause of the phenomenon may not be in the remaining many back ground processes that have been removed.
→ Maybe the cause is a high probability of a bug in MC26?
(2) "Select a start-up option" (You can select the program and service to open)
→ "System Configuration" → General tab → Select the startup option → Deselect "Load start-up item" → Service tab → Select "Hide all Microsoft services" → Click "Disable all" →
(In this state, it seems that the attached 19 programs will be disabled.)
→ Reboot →
▲ Even in this state, the appearance of the MC26 phenomenon was confirmed.
→ Unfortunately, it did not find a solution to the problem.
→ There are many remaining Microsoft-related back ground processes, but it is possible to disable them one by one and try again, but I stopped because it is dangerous. (Although there was a site showing what should not be erased and what is unnecessary)
★ I couldn't find the cause of the phenomenon, so I restored everything to its original state.
▲ Please let me know if you have anything else to try.
that's all
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Thank you to tij, Matt, JimH, and everyone else.
★ The same phenomenon appears in MC27. It remains the same as MC26.
1: Today, I received an e-mail saying that the MC27 stabilizer was ready on October 7, so I immediately installed it. (Ver.27.0.20)
★ Phenomena (A), (B), and (C) also appear.
(▼ Phenomenon on MC27 (A) Small screen is attached below)
▲ From the results of various trials and errors so far, I think my conclusion is a bug on the MC side.
★ The main reason is
(1) It also appeared in my other personal computer.
(2) It also appeared in the minimum background ground environment in "System Configuration".
(3) There were other people who had similar phenomena.
(4) In MC25, no phenomenon appears.
2: Consultation (suggestion) on how to proceed to the solution after this
(1) Since few people see the posts of MC26 anymore, I will create a new topic in MC27 in the future, reorganize the problem there, and have everyone see it again.
(What about the new topic name "MC27, 26, strange screen phenomenon (continued from MC26)"?)
◆ Has Matt stopped working on phenomena (B) and (C) that he is supposed to do?
→ However, Matt and JimH are currently having a hard time dealing with bugs in the new MC27, so it's okay to deal with me later.
(I'm a little troubled, but not a fatal problem)
→ From now on, please tackle it as a problem of MC27.
▲ Mr. tij, please let me know what you think about these.
that's all