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More => Old Versions => JRiver Media Center 25 for Windows => Topic started by: Wodan on October 27, 2020, 02:18:40 am

Title: Missing Licence
Post by: Wodan on October 27, 2020, 02:18:40 am

I attempted to purchase a license for v27 through the early adopter discount and received an email that the purchase had been successful.
Upon performing the upgrade over the weekend I was unable to restore my license, the key being sent states it’s a MediaCentre26 key and the program states my license is not valid for Media Center.
I have attempted to verify the purchase through banking records but can’t find it so there’s a chance the purchase didn’t go through – I would just like to verify this before  I do anything.

Title: Re: Missing Licence
Post by: JimH on October 27, 2020, 07:16:10 am

I just found both an MC26 and an MC27 license for the email address you used for the forum.  I've re-sent both.  You can do this yourself from our Restore Page.

Thanks for your purchase.

Title: Re: Missing Licence
Post by: Wodan on October 28, 2020, 06:44:38 pm

Sorted Now - thanks for your help.