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More => Old Versions => JRiver Media Center 27 for Windows => Topic started by: GalacticWarthog on January 10, 2021, 05:30:23 pm

Title: Problem importing subfolders into library (skipping child folders)
Post by: GalacticWarthog on January 10, 2021, 05:30:23 pm

Forgive me if this is a known issue, I did look through previous posts and did not find a solution to my issue.

I am a new user and have recently started a trial of Media Center. I am currently on 27.0.52, but my issue was also identical for the version I downloaded from the website (I think .43).

When I try to import a folder "c:\music" that has sub-folders in it, the software skips over all the child folders. In-depth details report "Skipped (system file)".

If I import one of the child folders directly that has music files in it, the import process works and everything is hunky dory.

Any help or comments would be greatly appreciated.

Windows 10 Pro version 20H2
AMD Ryzen Threadripper 3990X
128 GB
File system: NTFS
Compression: No

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: JimH on January 10, 2021, 06:07:45 pm

Try setting up Auto Import (see the wiki). 

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: David Sydney on January 10, 2021, 07:37:31 pm

Hi GalacticWarthog,

You probably should check your setting s on AutoImport. Menu Tools, Options, in the Library & Folders section click 'ConfigureAuto import' on your C:\music entry highlight and click edit. In the subsequent dialog there is a "Mode" drop down to tell JRiver to look at all subfolders or not (in my case it's M:\Music)

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: GalacticWarthog on January 11, 2021, 02:28:51 pm

Thanks for the reply. I have done exactly this, configured auto import, checked to make sure that the option "include this folder and all child folders", but it still recognizes all the folders as "system files" and skips them. I am perplexed. If I configure the auto import on a folder with music files, it works fine on that, it simply does not appear to recognize sub-folders as sub-folders and skips over them.

Here is the output for a test case with 3 subfolders which contain flac files:


Library now has 0 files. Search and update took 0:00.

Imported 0 new files.
Skipped 3 files (system file).

In-depth details:
Skipped (system file):
    C:\music\Al Di Meola\
    C:\music\Albert KingStevie Ray Vaughan\
    C:\music\Anne-Sophie Mutter\

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: zybex on January 11, 2021, 03:12:19 pm

Check if that folder has the SYSTEM attribute. You can open the parent folder in Windows Explorer, change to Details View, enable the "Attributes" column and see if the folder has the S attribute (see screenshot below).

Alternatively, run this command in a CMD prompt to check:

Code: [Select]

attrib /d c:\Path\To\The\Folder
If the output just prints the folder name, then there's no SYSTEM attrib. If however it prints an "S" before the folder name, then the folder is tagged as a SYSTEM folder and you need to untag it.

Removing the S from a folder has to be done from the CMD prompt with this command:

Code: [Select]

attrib /d -S c:\Path\To\The\Folder
You can also recursively remove the S attribute from a given folder and all files/subfolders (do NOT do this on C:\ root :P)

Code: [Select]

attrib /d /s -S c:\Path\To\The\Folder

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: GalacticWarthog on January 11, 2021, 04:48:31 pm

That worked for me! Thanks.

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: David Sydney on January 12, 2021, 02:23:21 am

Wow - that one is obscure! Thanks both for the reference point just in case.

Title: Re: Problem importing subfolders into library (skipping child folders)
Post by: zybex on January 12, 2021, 03:04:41 am

You're welcome.
Not sure how the folder got marked as System, as that is not usually doable via Windows Explorer. You can set a folder to Hidden, but SYSTEM is usually reserved for some Windows special folders.