INTERACT FORUM

More => Old Versions => JRiver Media Center 31 for Windows => Topic started by: JimH on May 06, 2021, 08:29:35 am

Title: How Licensing Works
Post by: JimH on May 06, 2021, 08:29:35 am: Please make sure you:

1. Download (https://jriver.com/download.html) and install MC.

2. Restore your license (https://wiki.jriver.com/index.php/Restoring_a_License). The version of the license must match the version of MC that you have installed.

Please read this:
https://wiki.jriver.com/index.php/Restoring_a_License

Any license should also work with the latest builds of the previous version. For example, an MC30 license will also work with MC29.0.86 or higher.

Still have questions (https://yabb.jriver.com/interact/index.php/topic,133706.0.html)?
Title: Re: How Licensing Works
Post by: newsposter on October 11, 2022, 01:29:37 pm: One active license per working pc/mac??
Title: Re: How Licensing Works
Post by: JimH on October 11, 2022, 03:28:30 pm: One license will work with all "your" computers, within reason.
Title: Re: How Licensing Works
Post by: wolft on October 15, 2022, 12:15:33 pm: Hello, I restored today my master license under windows for vers. 24 and bought I upgrade to vers. 30. I got only a single linux license. Why? I need a master license. Is it possible to change this?
Best regards
Wolft
Title: Re: How Licensing Works
Post by: JimH on October 15, 2022, 03:15:23 pm: Check your mail. Thanks for your purchase.
Title: Re: How Licensing Works
Post by: daladna on October 28, 2022, 06:46:32 am: after start player i have seen sticker about my license time out, but i just bought that and license was installed just minutes ago
aha... it's works now:)
Title: Re: How Licensing Works
Post by: Phillip Mannion on March 10, 2023, 10:21:16 am: I have a previous version of JRiver for Windows, and I want to get a master licence and upgrade to MC30 at the same time - what's the best way to go about doing that, please?

Phillip
Title: Re: How Licensing Works
Post by: JimH on March 10, 2023, 10:32:28 am: https://yabb.jriver.com/interact/index.php/topic,133705.0.html
Title: Re: How Licensing Works
Post by: BobH on March 24, 2023, 11:12:14 am: Just installed the latest minor version of MC30. It consumed one of my annual installs. Is this correct?
Title: Re: How Licensing Works
Post by: lepa on March 24, 2023, 11:54:59 am: Only if you needed/requested license file. If you have already registered MC30 you can freely install any new MC30 version without consuming your license install count.

If you e.g. re-install windows or change system time etc and then install MC again then you would need new license file
Title: Re: How Licensing Works
Post by: tjdavis1138 on March 24, 2023, 01:14:01 pm: Sorry, I didn't know where else to post this. Is it possible to get a trial extension? I installed over a month ago and the current version then had a problem with my nuc - I couldn't bit stream audio. I was told on the forums that the next version would fix my problem but now my trial has expired.

Thank You.
Title: Re: How Licensing Works
Post by: JimH on March 24, 2023, 02:42:51 pm: Quote from: BobH on March 24, 2023, 11:12:14 am
Just installed the latest minor version of MC30. It consumed one of my annual installs. Is this correct?
Installing a minor version doesn't require re-licensing and won't use a restore.
Title: Re: How Licensing Works
Post by: BobH on March 24, 2023, 03:47:02 pm: I agree that should not be the case, but for some reason, after installing the update, I was prompted to "buy" or "restore" the license. Since I already have a license code, I entered it and then received a message confirming it was activated. Subsequently, however, I received an email saying that one of my annual installs had been burned.
The question now is: how do I recover that burned install?
Title: Re: How Licensing Works
Post by: JimH on March 24, 2023, 04:55:07 pm: Re-read the email. It's not the install that matters. Read the links.
Title: Re: How Licensing Works
Post by: LordKa on April 13, 2023, 08:03:29 pm: Good day,
I have a registration code for MC version 19 and wanted to upgrade to version 30, but when I enter the registration code in the field on the upgrade page, an error message appears.

A newer version is available on the download page.
More information is available on Interact
Title: Re: How Licensing Works
Post by: JimH on April 14, 2023, 12:39:22 am: Please download and install this version: https://jriver.com/download.html

I assume you're using Windows.
Title: Re: How Licensing Works
Post by: igors on June 08, 2023, 04:41:27 pm: Hello,
I have version 27 for windows, now I have Mac.
Can I use this licence or I have to purchase new for Mac.
Thanks
Igor
Title: Re: How Licensing Works
Post by: Awesome Donkey on June 08, 2023, 04:48:55 pm: Quote from: igorslajs@gmail.com on June 08, 2023, 04:41:27 pm
Hello,
I have version 27 for windows, now I have Mac.
Can I use this licence or I have to purchase new for Mac.
Thanks
Igor

Do you expect to ever use Windows again? If not, you can upgrade to a Mac license for MC31. However, if you think you may use Windows again it may be worth upgrading to a master license that covers all three OSes (Windows, Mac and Linux) instead.

https://yabb.jriver.com/interact/index.php/topic,135680.0.html
Title: Re: How Licensing Works
Post by: igors on June 08, 2023, 05:32:19 pm: Quote from: Awesome Donkey on June 08, 2023, 04:48:55 pm
Do you expect to ever use Windows again? If not, you can upgrade to a Mac license for MC31. However, if you think you may use Windows again it may be worth upgrading to a master license that covers all three OSes (Windows, Mac and Linux) instead.

https://yabb.jriver.com/interact/index.php/topic,135680.0.html

Thank you for reply,
So if I understood correctly, I buy master for 30$ and then use recover code for licence

Thanks
Igor
Title: Re: How Licensing Works
Post by: kinoman on July 24, 2023, 04:36:58 am: ran out of recovery This license has been restored too many times. what should I do?
Title: Re: How Licensing Works
Post by: Matt on July 24, 2023, 07:00:44 am: Quote from: kinoman24 on July 24, 2023, 04:36:58 am
ran out of recovery This license has been restored too many times. what should I do?

I just reset your restores. Thanks.
Title: Re: How Licensing Works
Post by: kinoman on July 24, 2023, 07:04:53 am: Thanks :)
Title: Re: How Licensing Works
Post by: JimH on July 24, 2023, 07:05:34 am: Read about licensing to see how you can extend your restores.

Use the Install Key for a second machine in the first 14 days.

Use the trial period before licensing.
Title: Re: How Licensing Works
Post by: johnt54 on August 19, 2023, 12:00:21 am: I don't seem to be able to restore my license for some reason. I have been using MC for over ten years and I never had a problem with licenses. Not sure what I am missing. I had removed earlier versions of MC a while back. I don't know if that caused the problem. I am currently using the latest version of MC 29.
Title: Re: How Licensing Works
Post by: JimH on August 19, 2023, 12:01:50 am: Please read the first post carefully. The version must match what you have installed.
Title: Re: How Licensing Works
Post by: johnt54 on August 19, 2023, 08:57:49 am: Thanks. Thats what I was missing.
Title: Re: How Licensing Works
Post by: wudyalukadis on September 21, 2023, 10:24:36 pm: I apologize if I'm not posting this in the correct area, but I have run out of restores. (was unaware there was a limit, have since read up on how the licensing works) Would it be possible to reset the license restore count on my account? Sorry again if this post is out of place.
Title: Re: How Licensing Works
Post by: JimH on September 22, 2023, 10:40:21 am: Please try again.

You can use the 30 day trial period and the Install Key to extend your restores.
Title: Re: How Licensing Works
Post by: piotrtrzeciak on September 28, 2023, 03:09:47 pm: I have a question:
I got a Linux license a few days ago and installed, but my Linux laptop died and I wanted to move to a multiplatform license and finish my project (media player) on Windows. Is there a way to upgrade or I have to buy a separate Windows license, or a full license again?
Thanks!
Title: Re: How Licensing Works
Post by: Awesome Donkey on September 28, 2023, 04:04:23 pm: Upgrade to a master license.

https://yabb.jriver.com/interact/index.php/topic,135680.0.html
Title: Re: How Licensing Works
Post by: piotrtrzeciak on September 28, 2023, 05:51:19 pm: Quote from: Awesome Donkey on September 28, 2023, 04:04:23 pm
Upgrade to a master license.

https://yabb.jriver.com/interact/index.php/topic,135680.0.html

I tried this path, but both Master and Windows links give me invalid license error, and Linux states that I already have one (I guess that validates the key).

Thank you!
Title: Re: How Licensing Works
Post by: JimH on September 29, 2023, 12:59:53 am: Try copy and paste. 0 and O look alike. l and 1 also.
Title: Re: How Licensing Works
Post by: piotrtrzeciak on September 29, 2023, 06:52:45 am: I tried and when I use the Linux link it confirms that it is a valid license.

Thanks
Title: Re: How Licensing Works
Post by: maldec16 on October 12, 2023, 01:22:24 am: Due to computer problems, my license was reinstated too many times. Is it possible to reset the counter? It's 0 now.
Title: Re: How Licensing Works
Post by: JimH on October 12, 2023, 06:25:23 am: Done. You can use the trial period and Install Key to extend your licenses next time.
Title: Re: How Licensing Works
Post by: maldec16 on October 12, 2023, 06:34:48 am: Thanks JimH
Title: Re: How Licensing Works
Post by: bg on September 06, 2024, 06:32:05 am: Is there any discounted price available for old Mac 15?
My license code consists of five sets of alpha numeric codes + a reference number.
I currently have JR 29 for Win, and bought master license in past.
Title: Re: How Licensing Works
Post by: Awesome Donkey on September 06, 2024, 06:36:18 am: Is your old Mac able to run macOS 10.13 High Sierra or newer? If it can't, neither MC32 nor MC33 will run on it.
Title: Re: How Licensing Works
Post by: JimH on September 06, 2024, 07:05:02 am: Quote from: bg on September 06, 2024, 06:32:05 am
Is there any discounted price available for old Mac 15?
My license code consists of five sets of alpha numeric codes + a reference number.
I currently have JR 29 for Win, and bought master license in past.
Upgrade prices are here: https://yabb.jriver.com/interact/index.php/topic,139179.0.html