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More => Old Versions => JRiver Media Center 28 for Mac => Topic started by: chriswa on June 27, 2021, 01:13:06 am

Title: mc 28 mac crashes after a few minutes [bad file]
Post by: chriswa on June 27, 2021, 01:13:06 am

HI, after updating to mc 28 the app crashes after a few minutes, previous versions are working fine on the same machine. I attach a log, perhaps someone can read this and help me out.         Thx

Title: Re: mc 28 mac crashes after a few minutes
Post by: bob on June 28, 2021, 08:09:40 am

Quote from: chriswa on June 27, 2021, 01:13:06 am

HI, after updating to mc 28 the app crashes after a few minutes, previous versions are working fine on the same machine. I attach a log, perhaps someone can read this and help me out.         Thx

Please include the Apple crash dialog too. Thanks.

Title: Re: mc 28 mac crashes after a few minutes
Post by: chriswa on June 29, 2021, 04:59:36 am

Thanks, pls find attached the crash report.

Title: Re: mc 28 mac crashes after a few minutes
Post by: bob on June 29, 2021, 10:30:57 am

It appears that this file:
/Volumes/music/Outlaws /In The Eye Of The Storm (Vinyl)/09 - I'll Be Leaving Soon.aiff
Is corrupt, it's crashing the Analyzer on Auto Import reading the metadata.
We may have found a way to handle that. You can wait for the next build to find out or send me a copy of that file to test with
bob (at) jriver (dot) com.

Thanks.

Title: Re: mc 28 mac crashes after a few minutes [bad file]
Post by: bob on June 29, 2021, 06:25:22 pm

Just uploaded build 32. Would you give that a try?

Title: Re: mc 28 mac crashes after a few minutes [bad file]
Post by: chriswa on June 30, 2021, 12:48:22 am

Thanks, the update solved the problem.   
How did you identify the file that was causing it?

Title: Re: mc 28 mac crashes after a few minutes [bad file]
Post by: bob on June 30, 2021, 07:56:18 am

Quote from: chriswa on June 30, 2021, 12:48:22 am

Thanks, the update solved the problem.   
How did you identify the file that was causing it?

It was the last file in the log analyzed before the crash and the apple dump gave an approximate area of the crash.