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More => Old Versions => JRiver Media Center 28 for Windows => Topic started by: teodorom on January 21, 2022, 10:27:54 am

Title: Unable to backup the Library
Post by: teodorom on January 21, 2022, 10:27:54 am
Hi, I'm on version 28.0.100, but I had the same  problem with version 28.0.98.
I'm unable to backup the Library.
I get a message
Code: [Select]
C:\Users\HYSTOU\Documents\JRiver\Media Center 28\Library Backups\MC Library Backup (Main Library - 2022-01-21 17-24).zip
File not found.
Check the file name and try again.
The same doesn't happen on version 27.
Let me say that I feel a little bit uncomfortable ...
Thanks

Title: Re: Unable to backup the Library
Post by: Awesome Donkey on January 21, 2022, 11:09:42 am
What happens if you try to do a manual library backup to a different directory/location, like the Desktop or root C:\ or something like that?
Title: Re: Unable to backup the Library
Post by: teodorom on January 21, 2022, 01:35:30 pm
Yes, on a different directory it works.
I have checked the security permissions on the directory and they looks good.
What is strange to me is that in C:\Users\HYSTOU\Documents\JRiver\Media Center 28\Library Backups there is one backup: MC Library Backup (Main Library - 2021-09-25 20-31).zip.
So the backup on that directory worked at least once.
In the following I didn't realise that the backup was not done.
Now I know that the backup can be done somewhere. I'm quite happy.
If you have any other idea it will be welcomed!
Thanks
Title: Re: Unable to backup the Library
Post by: JimH on January 21, 2022, 02:35:13 pm
The directory or one above may be read only.

Security software may be preventing a write.
Title: Re: Unable to backup the Library
Post by: teodorom on January 22, 2022, 07:57:31 am
"Read only" not quite. Version "27" is perfecty able to backup on C:\Users\HYSTOU\Documents\JRiver\Media Center 28\Library Backups .
It's version "28" that has problems.
Thanks
Title: Re: Unable to backup the Library
Post by: JimH on January 22, 2022, 08:02:13 am
There are no such problems in MC 28. Sorry did you check security software?
Title: Re: Unable to backup the Library
Post by: teodorom on January 22, 2022, 08:35:37 am
In some way I solved the problem.
Thanks
Title: Re: Unable to backup the Library
Post by: JimH on January 22, 2022, 10:07:23 am
Any idea how?